Directive Analytics

Upstate New York Technical Support

We're your Solutions Integrators.

We are a technology consulting firm specializing in technology implementation and management for businesses. We're known for providing big-business, Enterprise-Level IT services to small and medium-sized businesses. We do things a little differently than other firms; from our internal culture to the way we work with our clients. Every day, we strive to make your experience with us even better than the day before.

Celebrating over 30 years in Oneonta, NY, Directive has grown to be one of the most experienced technology consulting firms in the area. We work closely with a variety of small to medium-sized businesses, non-profit organizations, schools, government agencies, and other organizations. We develop close relationships with our clients, realizing that as you grow, we do too. Our staff of Solutions Integrators has the vision, talent, and resources to provide our clients with the technological edge they need in today's competitive marketplace.

Thanks to our clients, our culture, and our staff, we've been able to branch out and provide services far beyond the IT scope, including web development and marketing. For over a decade, we've been providing web development solutions, helping clients reach out further and cover more ground. Our meticulous IT philosophies have translated perfectly into successful design and marketing services.

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About Us What We Do

Newsletters

Our Customers Include

IT By Industry

Technology solutions aren't always the same between different types of businesses. Depending on the type of work that you do, you may need something unique. We work with virtually all types of businesses. Here are some that we have specialized in.

IT For Law

The legal profession has always relied heavily on the newest technologies. Directive can provide your practice with dynamic options that can save you money

Directive Core Services

We partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward.

Managed IT

A flat-rate service that delivers enterprise-level IT support and solutions that are tailor-made.

Cloud

Solutions that set up, manage, and support your organization’s computing infrastructure.

Website Design

We’re Your One-Stop Solution for Your Online Presence

Understanding IT

The Internet can be a dangerous place, especially now that hackers are taking advantage of advanced tools and threats. To help make cybersecurity easier for you, we’ve compiled a list of threats that your business should be prepared to face.

IT Threat Glossary

New types of malware, ransomware, and viruses are being created every day, for the express purpose of seeing your organization fail.

IT Industry Secret

Case Studies

Giving Directive

Careers

Our Mission

Our Mission is to be your trusted IT advisor. Directive creates, manages, and delivers solutions based on technology that will provide our clients with the highest possible return on their investment.

Our Managed Services Philosophy, NOCOLOGY, turns the game around; our clients employ Directive to keep their IT infrastructure running smoothly, instead of paying for each problem to be fixed when it breaks. We provide value, continued personalized service, and attention to your business needs. We strive to sustain growth and foster healthy relationships with and for our clients.

Internally, we provide a healthy, positive and safe workplace for our staff, offering career growth and an ever-expanding list of benefits for Directive Staff Members.

Directive supports and sponsors many local organizations, community events and programs. We are a 1% Company, meaning we donate at least 1% of our profits to charity. Learn more about how we contribute to our community.

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// What our Clients Say

We are the Upstate New York Technology Experts

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Our Latest Blog Posts

Do you know what one of the most frustrating budgetary issues you run into is? One I’ve heard about quite a bit is the rush to spend every allocated cent in the IT budget before these funds are redistributed to other departme...
You want to know what’s scary? Anytime your company’s IT fails and you’re left wondering if you can afford a new piece of hardware or the maintenance to fix what’s broken. When you rely on break-fix IT, you’re basically livin...
The holiday season can be a busy (and lucrative) time for businesses, but that’s only if your network can handle the increased traffic. A network that buckles under the weight of more traffic than usual can cost you in sales....

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200