Directive Analytics

Directive Managed IT Services

Proactive computer and network services designed to prevent annoying technology headaches

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Cybersecurity Protection for
Upstate New York Businesses

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IT Management Overview

Computer, Server and Network Support Services

Managing the IT infrastructure that your business relies on is a big task, as well as a critically important one. We condense our Network Operations Center procedures, philosophies, products, and support methodology into a single focused approach—NOCOLOGY—to better accomplish our primary goals: delivering big-business IT to small and medium-sized businesses while optimizing the value that our clients receive from these solutions.

Cybersecurity Services


Let’s evaluate and audit your existing IT and help develop a cybersecurity...

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Desktop & User Care


Your end-users' time is best spent working for your organization, not managing...

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Network Care


Our Managed Network Care service addresses your business pain...

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Remote Workforce


Businesses around Upstate New York need the flexibility that allows...

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Server Care


You will receive comprehensive support that includes remote & on-site server...

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Backup & Disaster Recovery


The one thing that any business needs in order to remain in operation is its data...

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NOCOLOGY: Enterprise IT for Small Business

Whether you run a small or large company, downtime is a costly experience. When your server goes down or your users can’t access the network, your organization loses precious productivity. Having an in-house IT department may be out of the question, but ensuring uptime shouldn’t be. The NOCOLOGY Platform utilizes a series of proactive measures to minimize and prevent downtime. Customized Service Level Agreements ensure that we meet your needs and budget.

From complete 24/7 support and monitoring to vendor management, outsourcing your IT with NOCOLOGY can vastly improve and maintain your uptime to help you achieve a greater return on investment for your technology. If this sounds like something your small business needs, please fill out our Contact Us form so that we can get started.

Web Filtering & Firewall


By utilizing our open-Source solution, you can take control of the content...

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Business Phones


You probably didn’t realize just how far behind your phone system is...

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Support/Computer Repair


Do you have a frustrating computer issue? Is your laptop running slow...

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IT Project Management


To get a successful technology project, you need the perspective of the pros...

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Virtual CIO


Let Directive lead your technology initiatives with our vCIO services...

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Nonprofit Organizations


Better Technology Can Make a Nonprofit Org More Effective We’re no strangers ...

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  • Slash the cost of IT
  • Proactive 24/7/365 monitoring and protection
  • Flat-rate services, simplifying your budget for IT - and we'll provide an updated 3-year budget each quarter
  • Reduce and prevent downtime across your entire infrastructure
  • 24/7/365 Support, set your own service levels
  • Monthly/Quarterly meetings with your Solutions Integrator who knows your IT inside and out
  • Iron-clad backup and disaster recovery
  • Monthly/Quarterly visits, budgets and reports
  • Your infrastructure is thoroughly documented at all times and available online

Contact Us

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200