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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Alert: 27 Vulnerabilities Patched in Latest Round of Windows Updates

27 vulnerabilities: The amount of vulnerabilities that were resolved with the round of security patches in Microsoft’s latest Patch Tuesday. Windows, Microsoft Office, Internet Explorer, the Edge browser, and more, were all affected. It’s important to patch these vulnerabilities as soon as possible, especially if you haven’t done so already.

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New Ransomware Presents Users With 2 Equally-Terrible Options

The Petya ransomware, a particularly vicious monster of a threat, has reared its ugly head once again, only this time, it’s not alone. Petya now comes bundled together with Mischa, yet another ransomware that works well alongside Petya. The ransomware is delivered via an inconspicuous email disguised as a job application, with a resume attached. Once the user downloads the file, Petya encrypts the files located on the device.

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Alert: New Malware Infects Millions of Mobile Devices

While security experts tend to focus the brunt of their discussions on desktop OS vulnerabilities, there are plenty of mobile malware threats that fly under the radar. One such malware is called Hummer; a trojan that installs unwanted apps and malware on a device, and can be found on over a million phones worldwide.

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Alert: Acer Breach Compromised Customer Credit Cards

Users of Acer’s online store between May 12th, 2015, and April 28th, 2016, may be in for a rude awakening. Acer may be attempting to contact you to relay that your credit card’s credentials have been lifted by hackers. The breach in question resulted in 34,500 customers having their credentials stolen, including the user’s name, address, credit card number, expiration date, and security code.

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Alert: Newfound Vulnerability Proves Windows to Not Be as Secure as Previously Thought

A vulnerability has been uncovered in all Windows systems - one that’s described as “probably the widest impact in the history of Windows.” Coined BadTunnel, the vulnerability could provide attackers a route directly past the defenses of a system to set up a man-in-the-middle style attack.

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This Breakthrough By MIT Will Propel Artificial Intelligence to New Heights

No security solution is perfect. Each one has its own set of pros and cons. For example, relying completely on an automated solution is thorough, but it will flag plenty of threats that aren’t really threats (aka, false positives). Meanwhile, a human overseeing security is great for spotting worrisome trends, but a human can’t possibly catch every single attack. With this dynamic in mind, a team of researchers from MIT has successfully blended the two.

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Alert: Users of 7-Zip Should Immediately Upgrade to the Latest Version

One of the latest vulnerabilities in open-source software can be found in 7zip, a file archiver and decompresser. 7zip has been found to have several security vulnerabilities which have software developers rushing to fix their products. The damage done extends far beyond 7zip, reaching both people who use 7zip itself, and developers who have used the technology in the creation of their own tools and software.

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This Move By Google Spells Doom for Adobe Flash

In light of a recent zero-day vulnerability discovered with Adobe Flash, along with the wide adoption of the alternative rich media player HTML5, Google has put into motion plans to stop supporting Flash for its popular web browser, Google Chrome. By all accounts, this move may be the final nail in the coffin for the Internet stalwart, which means that your business should cease using it.

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40 Microsoft Software Titles to Reach End of Life/Extended Support in July 2016

All business owners should be aware of which Microsoft products they use. It’s one of the many complex and confusing parts of managing your technology. Of course, all great things must eventually come to an end, and the same applies to your mission-critical applications and operating systems. When your solutions can no longer be considered secure and are no longer supported by the developer, you know it’s time to move on and upgrade to something better.

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41 Microsoft Software Titles Reached Their End of Extend Support or End of Life - In April Alone!

b2ap3_thumbnail_microsoft_eol_400.jpgYou don’t need us to tell you that Microsoft has an extensive library of software products aimed at all kinds of businesses. But, of course, nothing good can last forever, and old solutions eventually give way to more versatile or efficient versions. When this happens, Microsoft stops supporting older software in order to provide better features and experiences to users of more recent versions.

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Why Businesses Need to Quickly Distance Themselves From SQL Server 2005

b2ap3_thumbnail_sql_end_of_support_400.jpgWhich database management system is running on your company’s server units? For end users, it’s not something that they put a whole lot of thought into. However, if you completely overlook your Microsoft SQL Server, you may end up running an expired version that puts your data at risk. Case in point, SQL Server 2005, which Microsoft recently ended support for.

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320,000 Customer Passwords Stolen From Time Warner Cable

b2ap3_thumbnail_data_breach_400.jpgYou’ve heard about a ton of high-profile hacks over the past few years, and it’s important to note that these numbers will only continue to climb. A recent incident involving Time Warner Cable, a large ISP in the United States, shows the world that even huge companies that specialize in providing Internet for users can suffer the embarrassment of a data breach.

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Tip of the Week: 7 Ways to Get the Most Out of Your Android Battery

b2ap3_thumbnail_smartphone_battery_400.jpgVirtually every tech user wishes their mobile device battery would last longer, yet not every user understands that they can achieve this simply by adjusting their device settings. Here are seven simple adjustments you can make to your Android device in order to get its battery power to last longer.

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Alert: Hackers Posing as IT Support and Hijacking Computers

b2ap3_thumbnail_technology_take_400.jpgOne minute you’re browsing trusted sites on the Internet, the next, your PC freezes up and displays the dreaded blue screen of death, along with a fake tech support message. This strain of malware is duping plenty of computer users into calling the provided phone number, which only makes the situation worse.

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Gmail Now Notifies Users if an Email Comes From a Shady Source

b2ap3_thumbnail_gmail_security_400.jpgWhenever you receive an email, there’s the possibility that it’s a spam message sent to infect you with viruses or malware, or to just waste your time. This chance isn’t just negligible; in fact, it’s enough to warrant concern for anyone utilizing email as a communication medium, including business owners. Thankfully, users of Gmail will soon be having a much easier time knowing the origin of their messages, and whether or not they were sent over a secure connection.

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Alert: Malware Locks Up Your PC and Offers Fake Tech Support Phone Number

b2ap3_thumbnail_hack_attack_400.jpgThere’s an intrusive malware on the Internet that locks a user out of their PC and directs them to a fake IT support phone number. In addition to being inconvenient, it can lead to the theft of sensitive information. If this happens to you, whatever you do, don’t call the fake phone number.

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Warning: Malicious Adware Finds New Way to Spread on Android Devices

b2ap3_thumbnail_security_for_your_it_400.jpgWith many organizations heavily relying on mobile computing, malicious operators have begun targeting the “low-lying fruit” of a business’ IT infrastructure, which is often a company’s mobile devices. Kemoge, a malicious adware strain designed to corrupt Android mobile operating systems, is the latest mobile threat that your business needs to protect itself against.

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CryptoLocker is the Worst Video Game Ever

b2ap3_thumbnail_gamers_pwned_400.jpgIt’s been two years since the world was introduced to CryptoLocker, a particularly-nasty ransomware that encrypts a computer’s data while giving the user a deadline to pay a ransom for the encryption key, or else have their data destroyed. What we’re seeing now is that the reach of CryptoLocker is extending beyond the average PC user; even gamers are getting owned by Cryptolocker.

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Alert: Email Appearing to Be From Microsoft about Windows 10 Upgrade is Really Ransomware

b2ap3_thumbnail_windows_10_email_scam_400.jpgFor many Windows users, the fact that Microsoft is issuing Windows 10 incrementally came as a shock for those who patiently waited for its release date. While users wait, however, hackers are taking advantage of those who are less patient by creating a ransomware that disguises itself as a launcher for a Windows 10 download. So, while you sit and wait for your version of the latest OS, don’t fall prey to deals that seem too good to be true.

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Windows 10 Is Here - Everything Your Business Needs to Know

b2ap3_thumbnail_windows_10.pngMicrosoft’s latest PC operating system arrived with fanfare yesterday, and has received overwhelmingly positive reviews so far, but is it ready for your business? Let’s take it for a spin and find out.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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