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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Cyberattacks and data breaches are a threat to businesses everywhere. The most important places to start for preventing a breach is with your employees and their knowledge and use of cybersecurity best practices.

The cybersecurity tips below cover awareness, basic safety, online safety, social media, data security, tips for remote workers,...

Cyberattacks and data breaches are a threat to businesses everywhere. The most important places to start for preventing a breach is with your employees and their knowledge and use of cybersecurity best practices.

The cybersecurity tips below cover awareness, basic safety, online safety, social media, data security, tips for remote workers, small businesses, and considerations for business owners and managers to keep in mind.

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The Cyber Twilight Zone

Imagine for a moment, if you will, your email account has been compromised!

In this Micro Training, we’ll cover one example of how cybercriminals can gain access to your email account, as well as what their nefarious next steps might look like.

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Attack Surfaces: Physical and Digital

If attack vectors are the method that cybercriminals use to infiltrate a network, an attack surface is the number of potential entry points.

In this Micro Training, we will learn more about attack surfaces and their physical and digital states.

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Attack Vectors: Active and Passive

Attack vectors may sound like a term out of a Sci-Fi film, but you’ve definitely run into them more often than you think.

In this Micro Training, we’ll define what an attack vector is, along with the active or passive roles that they may take.

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Marketplace Scams

Online marketplaces are not only havens for bargain hunting and re-selling – they are also a favorite hunting ground for cybercriminals looking to scam you out of goods, money, and personal information.

In this Micro Training, we’ll review common marketplace scams and the best ways to protect yourself from them.

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Delivery Scams

Congrats! You finally got through the process of making your online purchase. But wait! You’re not out of the scammers' grasp yet.

In this Micro Training, learn about three delivery scams that cybercriminals use to capitalize on the process of online shopping.

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Securing Your Computer from Eavesdropping

If you’ve ever had the uneasy feeling like someone is reading over your shoulder or listening from around the corner, then you already have some experience with this scamming technique.

In this Micro Training, we’ll cover eavesdropping – what it is and what it means for the security of your desktop or laptop computer, as well as best practices for securing your system against it.

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Transportation Scams

The holiday travel season is about to begin! This can be a hectic time for everyone, and cybercriminals are capitalizing on it.

In this Micro Training, we’ll cover some of the common transportation scams that are circulating the web this year.

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Does Your Device Have Malware?

Is your device running slower than normal? Are excessive pop-ups ruining your online experience? If you answered “yes” to these questions, your device might have malware.

In this Micro Training, find out more about signs of malware and learn what steps to take if your device has been infected.

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Display Name Scams

Did you know that the first element of an incoming message that we often see, especially on a mobile device, is not the sender’s email address but their display name.

In this Micro Training, tune in for another episode of the "Cyber Talk Show", and learn more about the sneaky tactic of display name spoofing.

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Recognizing and Reporting Phishing

For this Micro Training, we’re doing a bait-and-switch on the cybercriminals: teaching you how to catch your own phish with tips on what to look out for, and advice on how to report suspicious activity.

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Updating Pro Tips

For this Micro Training, learn the benefits of updating systems, and gain some tips on how to efficiently and effectively protect your devices through updates.

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Securing Your Smart Home and IoT Devices From Eavesdropping

The “Internet of Things” is all around us, and cybercriminals are eager to make use of it.

In this Micro Training, we’ll look at the impact of eavesdropping attacks on smart home and IoT devices.

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Credential Stuffing Attacks

If you reuse the same password across multiple accounts, watch this training video!

In this Micro Training, learn how cybercriminals are using previously exposed credentials to access different accounts.

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Password Managers

Change is scary. Which is why, even though you know Password Managers help to manage complex passwords across several accounts, you still stick with the same, old passwords you’re comfortable with: using them over, and over, and over.

In this Micro Training, learn more about what Password Mangers have to offer, and see if this tool is a good match for your security goals.

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Phishing 401

Phishing has a fascinating historical and societal impact that is often overlooked. With Phishing401, this “senior level” course dives deeper into the subject matter, allowing you to advance in your phishing studies.

In this Micro Training, we will take a look at how phishing began, why it has been successful, and what causes psychology to play such an important role for both the scammer, and the victim.

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Insider Threats: Intentional

An insider threat is when an individual with authorized access for an organization, misuses their access in a way that harms the organization. As the name implies, these threats come from within.

In this micro training we’re looking at Intentional Insider Threats which are deliberate and often planned actions often carried out for personal gain or to right a perceived injustice.

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Insider Threats: Unintentional

An insider threat is when an individual with authorized access for an organization, misuses their access in a way that harms the organization. As the name implies, these threats come from within.

In this micro training we’ll look at Unintentional Insider Threats, which are actions that may harm an organization that are NOT planned or carried out with malicious intent. The individual at fault is often referred to as a pawn.

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6 Simple Tips To Protect From Insider Threats

An insider threat is when an individual with authorized access for an organization, misuses their access in a way that harms the organization. As the name implies, these threats come from within.

In this micro training, we review six simple tips for staff, management and IT to safeguard their organization from potential insider threats.

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Romance Phishing Scams

Romance Scams are yet another area in which cybercriminals are leveraging our strongest emotions to cultivate an “error-prone mindset” leaving broken hearts and broken passwords in their wake.

In this Micro Training, we’ll look at some of the most common and recent iterations of the romance scam and how to cultivate the awareness it takes to beat them.

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What is The Dark Web?

When you think of the Dark Web, you might picture a big spiderweb filled with illegal substances, counterfeit bills, and stolen credit cards. But did you know not everything on the Dark Web is nefarious?

So then what exactly is the Dark Web, and why is it associated with your personal information? Find out in this Micro Training.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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