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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Dish Network Speaks Out Against Proposed TimeWarner Cable-Comcast Merger

b2ap3_thumbnail_net_neutrality_petition_400.jpgThere have been a lot of complaints against the proposed Comcast-Time Warner Cable merger, and finally, another prominent service provider has spoken out against it. Dish Network has expressed their dismay over the cable juggernauts' union in a very long, in-depth petition aimed at convincing the Federal Communications Commission to shoot down the merger before it destroys cable provider competition.

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Have You Experienced Internet Troubles Lately?

b2ap3_thumbnail_internet_speed_slow_400.jpgYou may have noticed last week that the Internet was having some trouble with its operating speeds, but now we know for sure why. The root of the problem lies in Tier 1's Internet routers' Border Gateway Protocol routing tables, which have exceeded their maximum size, and has brought about the failure of these routers to operate at maximum speed. 

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Smartphone Demographics - Shaken, not Stirred, with a Lemon Twist

b2ap3_thumbnail_what_kind_of_smartphone_user_are_you_400.jpgThe battle between iOS and Android operating system enthusiasts has been a long and bloody affair with plenty of third-party casualties (sorry Blackberry), but did you know that you might be able to tell a lot about someone just by looking at their smartphone?

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4 Benefits of Virtualizing Your Desktop

b2ap3_thumbnail_hosted_desktop_solutions_400.jpgDesktop virtualization isn't necessarily a new subject, but it is something that has been growing in popularity over the past few years, and it's easy to understand why. Instead of keeping your desktop in physical form on your computer, it's becoming more reliable to just keep it safe and secure on a hosted server. This takes care of most physical problems that computers often deal with, such as a sudden crash or old age.

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Is it Time for the PC to Make a Comeback?

b2ap3_thumbnail_pc_sales_are_rebounding_400.jpgOver the past few years, we've seen a revolution in the computer market as mobile device sales skyrocketed and PC sales slumped. If this trend were to continue for just a few more years, PCs would have possibly become extinct. However, as is the case with any trend, it appears things in the computer world may be normalizing.

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New Google X Initiative Studies the Molecular and Genetic Structure of the Human Body

b2ap3_thumbnail_google_logo_400.jpgGoogle's not just good for scouring the Internet for cat videos and funny memes. Google X, with a new project called Baseline, is now looking to study the makeup of the human body, which they are hoping will be able to prevent disease and foster a more healthy existence for individuals around the world.

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A Teenage Girl’s Phone Explodes! [VIDEO]

b2ap3_thumbnail_burned_up_phone_400.jpgAny user of the latest mobile technology may have noticed their device running a little hot. In normal circumstances, a device that's warm to the touch is nothing to be concerned about. Although, there are documented cases where a device in perfectly good working order overheats and goes kablooey!

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Consume Your Media On-the Go this Summer with these 3 Tablet Tips

b2ap3_thumbnail_tablet_on_vacation_400.jpgIt's summertime, and the living's easy... unless you're a small business owner. The heat and great weather is the perfect excuse to take off for a while and use that vacation time you've been saving up. But if you're still worried about leaving your business behind, the mobile technology of a tablet can help you keep in contact and still enjoy your vacation.

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Internet Users in 1993 Had Too Much Faith in Humanity [VIDEO]

b2ap3_thumbnail_look_what_is_possible_400.jpgEvery new technology comes with optimism that it will better the future. Take for example gunpowder. Invented in the Ninth Century, Chinese alchemists created it while searching for an elixir of immortality. Twenty years ago, the early adopters of the Internet had the same optimism about how this new tech would make the world a nicer place.

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5 of the Best Android Smartphones on the Market Right Now

b2ap3_thumbnail_top_android_smartphones_400.jpgBusiness is on the move. There is no argument from industry professionals that more business is done on the go today than ever before. A big part of this upward trend in mobile computing is the proliferation of smartphone technology to boost productivity. The capabilities of these devices have increased to the point where any worker can accomplish a cursory amount of work.

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It’s Bizarro World at Microsoft as Use of XP Grows and Windows 8 Declines!

b2ap3_thumbnail_xp_use_makes_for_confusion_400.jpgWindows XP is a product that has consistently performed well for Microsoft and it continues to see growth, even though it's not supposed to. With its support ending this past April, Windows XP was supposed to never be heard from again. Instead, XP is refusing to go quietly into the night by posting positive usage numbers for June 2014.

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Forget 3D Movies - 3D Printing is the New Thing

b2ap3_thumbnail_3d_printing_technology_400.jpg3D Printing is something that has been talked about for years, but has finally become a reality. No longer do we have to deal with flat, lifeless images printed out of ink-wasting printers and machines - but, do we know what kind of impact this new innovation will have on several industries around the world?

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Skype Translator Looks to put Human Translators Out of a Job!

b2ap3_thumbnail_skype_translator_400.jpgCan you imagine a world where language isn't a barrier? Humanity would be able to achieve some crazy things, like perhaps rocketing a skyscraper into outer space! With every passing year, new technology innovations like Skype Translator chip away at the language barrier, making one bright and coherent future!

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Windows 7 End of Mainstream Support Looms on the Horizon

b2ap3_thumbnail_windows_7_support_400.jpgIf you have yet to upgrade away from Windows XP for some reason, you might want to think twice about upgrading to Windows 7. Microsoft has cautioned users about the end of mainstream support for several of its products within the next six months, and the popular operating system is one of them.

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Prevent the Summer Heat from Roasting Your Servers with this Portable Solution

b2ap3_thumbnail_severs_get_hot_400.jpgTechnically speaking, it needs to be 158°F for a raw egg to become firm. The summer heat doesn't get that hot, but outdoor objects like sidewalks and car hoods that come in contact with it can. Thus the phrase, "It's so hot you can fry an egg on the sidewalk!" When it's hot outside, you need to keep your server units cool inside.

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What's a Hard Drive Crash and How Can I Prevent It?

b2ap3_thumbnail_hard_drive_basics_400.jpgYou've heard about how bad a computer crash can be. You may have even experienced a crash yourself, but are you familiar with the technical reason behind a crash? A crash happens when the tiny pieces of a hard disk drive stop working by crashing into each other at very high speeds. When this happens, the data on your computer is lost.

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Is Microsoft’s Surface Pro 3 the iPad Killer?

b2ap3_thumbnail_is_the_surface_pro_3_the_best_tablet_400.jpgThe new Microsoft Surface Pro 3 is out and Microsoft is hoping that they have a winner on their hands. It's a sweet piece of technology, to be sure, with a 12-inch screen and a Core i3 processor for the base model, but, like previous Surface models, it's unlikely to experience the same level of success as Apple's iPad. Why is this?

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3 Great Consumer Mobile Apps for Your Business

b2ap3_thumbnail_mobile_apps_for_communication_400.jpgThe world is growing ever more mobile. We used to rely on landline telephones for communication, but portable cell phones have revolutionized the way that we communicate with each other. The fact that they can now connect to the Internet completely changes everything once again. While some people tend to use them for random games such as Candy Crush Saga and Words with Friends, the smartphone is particularly valuable for a small business owner.

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Amazon is Playing With Fire

b2ap3_thumbnail_amazon_fire_phone_400.jpgMobile computing is literally everywhere; and, yes, that's the point of the technology. The mobile computing boom has presented major retailers with the opportunity to begin offering smartphones and tablets. The world's largest online retailer, Amazon, is the next company to launch a mobile device platform, by offering their new "Fire" smartphone, CEO Jeff Bezos announced on June 18th.

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Mobile Technology Gains the Lead in Computing Race

b2ap3_thumbnail_mobile_is_taking_off_400.jpgAnyone who has been following the recent trends in technological growth will come to the conclusion that mobile technology is more popular, and has taken its rightful place at the head of the pack. 2014 may see even more drastic shifts toward the mobile revolution, cementing its place as the preferred mode of computing.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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