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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Quick Tip: How to Backup your OneNote 2010 Notebooks

Microsoft OneNote makes it very easy to take and organize all of your daily notes. Today we're going to show you how to ensure your OneNote Notebooks are backed up so you don't risk losing any information in the event of a computer issue.

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Bullet-Proof Your Business Continuity Plan with this Checklist

It's always important to be prepared for emergencies, and for a small business these days even a minor disaster can have long term ramifications with serious consequences. Whether the disaster is short lived, like a power outage or hardware failure in your server, or a more serious event like a flood or fire, you want to be able to get back in business as quickly as possible Here are some steps Upstate New York businesses should take to prepare and add to their disaster plans.

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Can your Backup Solution Handle a Fire?

Some companies go to great lengths to make sure their backup is up to date. Data is extremely important, and yet fragile. There are so many situations that can cause data loss, is your backup solution ready?

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RAID in Plain English

RAID, you hear it everywhere. From the techs in the server room talking about it to computer manufacturers asking if you want a RAID formation for your computer's hard drive. Not all RAID configurations are considered equal. Here's an explanation of RAID formats in plain English.

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Hard Drive Crash Course

When can a single dust particle lead to thousands of dollars worth of damage (or more)?

The answer is when your data isn't backed up. Today we're going to talk about just how fragile your data's very existence can be.

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Have no doubt, every hard drive fails

We’re not trying to be negative here. We're not trying to scare you and make you run out and buy a backup device (We’ll save those horror stories for another time). Today we’re going to talk about why hard drives fail. It doesn’t matter what manufacturer your drive comes from, what connection interface it has, who you bought your computer from, and believe it or not, it has nothing to do with the day your warranty runs out (no sir, that’s just a Murphy’s Law coincidence). All hard drives are built in pretty much the same fashion.

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IT Support Horror Stories

Everyone here at Directive would like to wish our clients a happy and safe Halloween! We'd like to share a couple computer and tech support horror stories to set today's spooky mood!  Get out your flashlights and gather around the campfire for these chilling tales that could happen to any small business.

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When Disaster Strikes, You’ll Be Happy Your IT is Redundant

b2ap3_thumbnail_data_backup_continuity_400.jpgWhen it comes to your business’s technology infrastructure, the more basic it is, the better. Granted, a simple IT infrastructure isn’t always easy to install, especially when there are so many great solutions on the market that can be implemented to achieve optimal efficiency. Sometimes the best IT solutions are those that make your technology simpler to manage, and your network less complicated. That said, you’d think redundancy would complicate this formula, but it’s actually a necessity for your business continuity plan.

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Does Your Data Backup Solution Include These 4 Essential Features?

b2ap3_thumbnail_backup_and_recovery_400.jpgA business’s data is one of its most valuable assets. Without it, your organization would fail to function and, more likely than not, crash and burn. This is the reason why hackers try so hard to steal or corrupt data from businesses just like yours; they understand its value, and it’s about time that you do the same. Therefore, protecting your business’s continuity by backing up your data is of critical importance.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

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support@directive.com

(607) 433-2200