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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Biometrics Has a Privacy Problem

The inclusion of biometric security systems have been all the rage in a range of organizations, due, in large part, because of the thought that other security platforms aren’t nearly as secure. Unfortunately, the superior security they are expecting may not be able to meet their expectations. Today, we will discuss biometric security, where it fits, and how it can be problematic for the small business. 

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What NY Businesses Need to Know About the SHIELD Act

On July 26, 2019, New York Governor Andrew Cuomo signed the Stop Hacks and Improve Electronic Data Security (or SHIELD) Act into law. With the passing of this law, businesses with operations in New York now must put certain safeguards in place to help protect the private information disclosed to them by New York residents.

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Tip of the Week: 3 Considerations When Securing Personal Information

Personal information is precious, especially in this increasingly digital day and age. This makes it incredibly important that you are doing everything you can to protect it in your business - whether it is your own or belongs to somebody else. Here, we’ll go over a few tips to help you better protect the data you’re responsible for.

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Best Practices for Your Access Management

As you oversee your business, there is a lot that you’re going to have to manage - including how much access your employees have to the data you have collected and generated throughout your operations. An access management policy can help you to accomplish this. Here, we’ll review a few key features you need to include in your strategy.

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Promoting Data Privacy

Today, everything we do on the computer and on our phones creates data. Organizations that are good at utilizing this data, often look to capture everything that they can. This can leave the individual searching for a way to keep his/her data secure. Let’s take a look at some of the best practices used to prioritize individual data privacy.

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Control Your Profile, Part III

Social media - we can’t live with it, but we really can’t seem to live without it. People who frequently read our blog will notice how often we discuss Facebook, one of the biggest players in the social media space. Seeing as privacy is one of the biggest concerns today, we’re wrapping up our short series on Facebook by reviewing the settings you might not have realized were options on your Facebook profile.

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Google Knows a Lot About You. Here’s How to Control It

Nearly everyone uses Google in some way or another. The search engine is, by far, the most common way people get answers and find content online. The margins aren’t even close, either. Currently, Google handles about 90% of search queries, while the second and third place goes to Yahoo and Bing, who share just below 5% of the search market share.

Google curates the search results on the fly based on a lot of variables including where you are located, what kind of device you are on, and your online surfing habits. This means Google is collecting a lot of information about how we use the web to give us a better experience. Let’s look at how you can control what Google knows about you to better protect your privacy.

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Is 2FA Worth the Trouble?

I want to start this article out by admitting that there are a lot of active threats out there these days. There are hackers--hacking collectives, actually--that’s whole purpose is to infiltrate businesses and steal data, money, and most often, the trust people have in their technology. One way to help keep your stuff secure is by relying on two-factor authentication. 

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Making Sense of Facebook’s Privacy Settings

We’ve been talking about Facebook quite a bit on our blog, and for good reason - we’re all concerned with our privacy, and Facebook has been notoriously front-and-center when it comes to Internet privacy. In this post we will break down Facebook’s privacy settings to help you gain control over your personal identity while using the social network.

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When It Comes to Payment Cards, Frank Abagnale Gives Credit Where Credit is Due

With more than $16 billion being scammed from more than 16 million people, there is clearly an issue at hand that could use some expert insight. Those who are familiar with Steven Spielberg’s Catch Me If You Can might know that the movie was based on the memoirs of Frank Abagnale, former con man and longtime security consultant of the FBI. With his 45 years of experience with the bureau, Abagnale can safely by considered an expert in cybersecurity and fraud protection.

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Hacking Doesn’t Take a Computer Science Degree

There’s a reason that cybercrime is so popular: it is no longer reserved for those with extensive programming knowledge to profit from. Now, according to a report by Deloitte entitled Black Market Ecosystem: Estimating the Cost of “Pwnership”, there is a complete economy built around easily accessible hacking tools that don’t require specialized knowledge to leverage.

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Tip of the Week: Windows 10’s Default Settings May Invade Your Privacy, Here’s How to Change It

b2ap3_thumbnail_lock_privacy_400.jpgFor all of you who have Windows 10, you probably have realized that it is, without a doubt, one of the most refined versions of the Windows operating system released by Microsoft in recent years. In a way, it takes the best aspects of Windows 7, combines them with the metro menu from Windows 8, and adds several great new features that improve the user experience. However, not all is well for Windows 10; many users are concerned with some of Windows 10’s questionable data collection policies.

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Tip of the Week: Add a PIN to Windows 10 Login to Improve Security

b2ap3_thumbnail_windows_10_pin_400.jpgBusinesses all over the world are taking advantage of two-factor authentication, causing the password’s value to depreciate over time. Passwords aren’t powerful enough to keep users safe from advanced threats. Hackers are finding ways to punch holes in even the most comprehensive security solution, forcing users to focus on improving security through other means.

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European Union’s GDPR: One Year Later

2018 will be remembered as the year where data privacy was altered forever. From Facebook’s many problems to the launch of the European Union’s General Data Protection Regulation, data privacy has never been a bigger issue than it is today. Let’s take a look at how the GDPR has affected the computing world in 2018-19 and how the past year’s events have created new considerations in individual data privacy.

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The Virtual Hand that Terrorizes the Cradle

b2ap3_thumbnail_internet_connected_security_400.jpgIn today's connected home, Internet security needs to extend beyond the PC. Any device that's connected to the Internet needs to be password protected, secured with a firewall, and utilize available security apps. These precautions should be taken even with seemingly harmless devices like baby monitors. A family from Ohio recently learned this lesson the hard way.

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Google Knows Where You Are: Here’s How to Stop Them

Late in the summer this past year there were several articles written about how Google would continue to track the location of a person’s smartphone after they had chosen to turn their location settings off. A Princeton researcher corroborated those claims for the Associated Press, traveling through New York and New Jersey with locations services off only to be tracked the entire way. Today, we will discuss this issue, and tell you what you need to know to keep Google from tracking you wherever you go.

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3 Ways Email Encryption Keeps Your Messages Safe

Encryption is a very important tool in today’s business environment, especially if you are trying to protect your email communications. Today, we’ll discuss the benefits of using encryption for your business’ communications solutions, but without an understanding of what encryption actually is, the conversation might be a little harder to understand.

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The Internet of Things Continues to Expand

The Internet of Things is now made up of over 15 billion devices. 15 billion. This number includes both consumer devices in a home environment as well as business devices that are typically used in an office setting. As such, you cannot risk ignoring this phenomenon, whether it’s from a security standpoint or one of practicality. We’ll discuss the many ways the IoT is shaping business practices in today’s modern office.

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Tip of the Week: Understanding Spyware is the First Step to Preventing It

The term ‘spyware’ has some clearly negative connotations to it, and rightly so. This variety of malicious software can cause no small amount of trouble if left unchecked. What follows is a brief overview of spyware, and what measures you can take to protect yourself and your business from it.

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Tip of the Week: Using These Websites Can Help Preserve Your Privacy

Everyone has a right to privacy. However, with the popularity of social networks, the Internet is a very hard place to remain a private individual. Digital communication is everywhere. Cybercrime has become a fairly regular event. This week’s tip of the week takes a glance at three websites that you can use to help enforce your right to privacy.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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