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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Keeping Your Business Email Secure

Every business should consider its security one of its top priorities, and with so much business now happening digitally, cybersecurity is a major part of that. Take, for instance, the heightened importance of email in the extended remote workforce. While email is a great business tool, it can also be an avenue that a cybercriminal uses to attack. So that you can better protect your business, we’re discussing some basic email security steps for this week’s tip.

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4 Cybersecurity Tools You Need to Know About

It may be an understatement to say that business has been difficult thus far in 2020. With all that is going on, nobody should have to deal with cybercrime. Unfortunately, it remains a major consideration for every IT administrator and business owner. With complex solutions being developed to help ward off these cyberthreats, strategies are changing. Today, we thought we’d take a look at four security tools your business should consider to help keep these scammers out of your network. 

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Is Your Smart Assistant Undermining Your Security?

Smart assistants commonly appear in the office and home, so much so that the novelty seems to have finally worn off and they are now just another appliance—and, like any other appliance, there are a few quirks that can be frustrating to deal with. For instance, anyone living around these devices has shared a particular experience: the device registering something as a wake word that certainly wasn’t meant to be the wake word.

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Alert: Update Windows Netlogon Remote Protocol Now, says Homeland Security

The Cybersecurity and Infrastructure Security Agency (CISA) has released an emergency directive concerning a critical exploit known as Zerologon, that affects servers running Windows Server operating systems that needs to get patched as soon as possible.

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Cybercrime Spiking During the Pandemic

Keeping your network and infrastructure free from threats is always a priority, but with so many people working remotely businesses have encountered problems doing so. In fact, hackers, known for their opportunism, have been ultra-opportunistic during this period and it is causing many headaches for network administrators. Let’s take a look at some statistics that are definitely concerning as we head into the fall, where many experts expect the virus to become more problematic. 

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A Security Briefing on Chrome Extensions

Did you know that, as of July 2020, 69 percent of global desktop Internet users utilized Google Chrome as their browser of choice? With such a large market share, the security associated with Google Chrome is important to keep in mind. To help increase some of this awareness, we wanted to talk about Chrome’s many extensions and the permissions they are too often granted, with minimal awareness from the user.

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Phishing is a Threat, Even By Phone

Telework has become crucial for businesses to sustain themselves right now, as remote work became a hard and fast requirement in the face of the coronavirus. However, if businesses aren’t careful, they could trade one issue for another in exposing themselves to security threats.

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Cybersecurity Basics Explained

Over a quarter of all data breaches happen to small businesses. The cost of a data breach, well, it sure isn’t worth it. To keep your business’ data and infrastructure free of threats and relatively secure, small businesses will need a combination of useful technology tools and well-designed strategies. Let’s take a look at several steps your small business can take to secure itself from digital theft.

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Do Your Privacy Practices Line Up With Your Privacy Expectations?

How concerned are you about your data privacy, as a consumer, particularly when you entrust it to another business? If you answered “very”, you aren’t alone… 87 percent of Americans consider their data privacy to be a human right. Having said that, most don’t pay near enough attention to their own security precautions. Let’s take a few moments and examine this trend.

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New Cyberattack Targeting Remote Workers

Since the onset of the coronavirus, many businesses have managed to sustain themselves through remote work—also commonly known as telework. While this strategy has allowed quite a few businesses to survive, it has also opened them up to security threats. Here, let’s focus on one such threat: vishing, or voice phishing.

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What’s Happening with Blockchain

For a while there, blockchain was a buzzword that you would hear about constantly. It was the future of data security and secure online transactions. As 2020 has pointed our attention elsewhere, you’ve heard less and less about blockchain technology. Today, we’ll take a look at what some of the most innovative companies are doing with distributed encrypted networks,

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Will We Soon Leave Passwords Behind?

If I were to tell you that one variable was responsible for more than 80 percent of cyberattacks, what would you guess that variable was? If you guessed “stolen access credentials,” you’d be correct. The traditional username/password combination may soon be a thing of the past as more tech companies transition to alternative authentication measures.

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Are VPNs Really Secure?

We’ve not been shy about promoting the use of VPNs (virtual private networks) as a means of protecting your security while you are online. However, we wanted to take a bit of time to specify what a VPN can - and cannot - do to help you.

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When Securing Your Smartphone, Some Options are Better Than Others

Today’s smartphones are equipped with assorted ways that users can authenticate their identity, from the now old-fashioned PIN to basic biometrics. However, while these options are available on a wide range of phones, not all of them are equally secure. Let’s look a bit closer at these authentication measures to find out which is most effective.

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Comparing the Relative Danger of AI-Aided Crimes

When we think of cybercrime, most people’s minds go to one of two places. On the one hand, some think about the annoying, misspelled emails that are so obviously scams, while on the other, we can’t help but think about the hacks that we see in movies, where a criminal manages to overcome the best the government can incorporate into their defenses.

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Four Questions You Need to Ask Yourself About Your Data’s Security

Data security always needs to be considered as one of your most important business priorities. After all, the ramifications of data loss are wide-reaching and severe. To help you ensure that your data security is at the level it needs to be, we’ve put together five questions you need to answer regarding your business’ security preparedness.

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Cyberattacks Have Gone Way Up Since the Pandemic Started

We’ve been predicting it, and feeling it, but now the numbers are in. Officially, cybersecurity attacks have increased significantly since the start of the COVID-19 crisis - in particular the lockdown.

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Google and Apple Pushed a COVID-19 Exposure Notification Setting to Your Phone. Here is Everything You Need to Know

Many users are noticing or just starting to hear about Google and Apple’s initiative to work with local governments to provide an easy way to help users prevent getting infected with COVID-19. The idea is that, if a local or state government wanted to build an app for users that would tell them if people nearby have been tested positive for COVID-19, they would get a notification on their phone. 

This, of course, raises many questions and concerns about privacy, but a lot of people are being warned that this has been forced onto their phones already, and that just simply isn’t the case. Let’s take a look.

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Ransomware is Still a Major Threat

Ransomware is the scariest type of malware out there. It can have a myriad of negative effects on a business, yet it seems to still be on the fringe of the mainstream. Today, we thought we would give somewhat of a refresher course on ransomware. 

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How to Avoid the Influence of a Phishing Scam

Phishing emails are a real problem for today’s businesses, which makes it critically important that you and your team can identify them as they come in. Let’s touch on a few reliable indicators that a message isn’t a legitimate one.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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