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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Data Backup Truly Protects a Business

Data backup is a must-have for every business, but it isn’t enough to just copy your data. You will need to have a data recovery strategy in place to ensure that your business can effectively respond after a data loss incident. Today, we’ll take a look at why considering your recovery strategy early is important, and how to prioritize it with everything else going on with your business.

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Setting Up One of the Most Important Devices in Your Business

Setting up a router used to be a much more complex process than it is today. Thankfully, innovations in the technology have made it simpler and easier for consumers and businesses alike to do, to the point where some Internet service providers just let users do it themselves with guided instructions. Let’s go over how you can get the most out of your wireless router.

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Tip of the Week: How to Spot Various Forms of Phishing

It doesn’t take much to get us to start ranting about the dangers of phishing, and it’s a topic that we won’t stop talking about for some time. Unfortunately, phishing comes in enough forms that it isn’t always so simple to spot. For this week’s tip, we just wanted to run through the different formats phishing can take, focusing on how to identify each type.

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The Reality Is That You Could Know More About Cybersecurity, Part 1

The modern threat landscape is vast and unpredictable, and even if you think you know enough about cybersecurity to protect your business, we bet that you don’t. It’s not even just in the business world, either; individuals also struggle against cyberthreats, and so too do IT administrators. The next couple of weeks will be dedicated to cybersecurity to get across everything you need to know about it.

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Tip of the Week: Easily Manage Virtual Desktops in Windows 11

A lot of the time, user productivity is just about getting down to business. Sometimes, however, there are simply just too many different tasks to complete and it can bog down the production process. One way that users can use Windows to help them manage tasks is through the use of virtual desktops. Users can utilize multiple desktop experiences to separate the myriad of things they need to do. For today’s tip, we tell you how to utilize multiple virtual desktops in Windows 11. 

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

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