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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Debunking the Myth of Quiet Quitting (and Why It Might Be Confusing)

Quiet quitting…it’s a buzzword that many might misunderstand that has seen increasing virality on social media. Let’s take a few moments to honestly evaluate what quiet quitting really means, and what it means for your business.

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Move the Needle with Dynamic IT Support

Business technology is a useful tool, there’s no way around it. Unfortunately for businesses, technology has to be replaced every so often. Even if the technology doesn’t break, there are innovations made that can help your organization do what you do better. The thing is: Technology does break, so you need to understand how to get the most value out of it when it is working. 

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Phishing Gets Around Normal Cybersecurity Protection

How often do you get emails from individuals claiming to be working with a business who wants to do business with yours or sell you a product, completely unsolicited and even perhaps a bit suspicious? These types of messages can often land small businesses in hot water, as it only takes one phishing email landing in the wrong inbox at the wrong time to put your business in jeopardy.

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It’s Time to Fight Malware with AI

This past year saw a dangerous 86% increase in the most dangerous types of malware out there, so we want to ask you an important question: are you ready to protect your business from the different types of threats you might encounter? We know a technology solution that might help this mission along, and we want to share it with you today: artificial intelligence.

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Organizations Shouldn’t Go Without Help Desk Support

Downtime is a killer for any business. When a business is forced into confronting its technology support deficits, it usually means that they’ve been dealing with too much broken technology and downtime, and the costs associated with it. One way your business can avoid losing huge chunks of time to broken technology is to add a professional help desk to support your IT administrator. 

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200