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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Is it Worth Pushing for a Return to Office?

Now, you may or may not have already made the transition back to the office, and this really applies more to those who haven’t yet. However, even those who have may find some utility here—specifically, in determining if a push to a full return to office was the right move.

Let’s explore how today’s employees may react to the news that remote work will no longer be an option.

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Get Your Online Accounts In Order - Part 2

Previously, we talked about why it is important to get control over your online accounts, tie them down under one extremely secure email address, and store all of your unique, complex passwords in a password manager. Now let’s talk about how to gain control over your online footprint as a business or organization.

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Internet Explorer is Dead, Long Live Microsoft Edge?

Goodbyes are always painful, but we suspect that this one for Microsoft’s Internet Explorer will be more on the bittersweet side of things. Long a staple in the web browsing world, Internet Explorer has largely been removed from devices running Windows 10 and Windows 11. Let’s take a moment to discuss the approach Microsoft is using to slowly phase Internet Explorer out of the web browsing space.

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Tip of the Week: Remove Duplicate Values in Excel

Microsoft Excel is a great tool that can provide loads of value to power users, but oftentimes users just don’t have the know-how to make the most of it. Thankfully, you have power users like us to guide you through some of the more intricate processes in the spreadsheet software. Let’s look at one such process: removing duplicate values in columns.

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Get Your Online Accounts In Order - Part 1

Google, Amazon, Facebook, LinkedIn, Netflix, eBay, Paypal, Hulu, Spectrum, NYSEG, Microsoft—most of us have an overwhelming number of online accounts. That’s not only a lot of entities that have information about you, but you want to be able to access these accounts when you need them without having to do a bunch of detective work just to find your credentials.

I’m going to make your online footprint so much easier to manage. It takes a little bit of work, but let me tell you, this is going to save you a ton of time, and prevent a whole lot of stress.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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