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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

4 Timeless Cybersecurity Rules to Live By

Cybersecurity has become an overly complicated, increasingly important part of our lives. These days, many people are concerned about their privacy; who is collecting their data, what data is being collected, how to prevent information from being stolen, how to prevent breaches, etc. Then there are the traditional threats like malware, ransomware, and phishing that are not only becoming more common place but are capable of doing more damage. 

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Does Your IT Provider Practice Good Cyberhygiene?

I have a confession to make: it’s actually a pretty trying time to be in the IT business right now. A year ago, the Department of Homeland Security issued a statement for IT and Managed Service Providers (MSPs) about an increased risk of being targeted by cybercriminals.

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Tech Term: Uptime

In managing business technology, we are always talking about downtime--how expensive downtime is, how downtime hurts productivity, how there are a multitude of separate situations that can cause downtime. That kind of doom and gloom may not get you to act, but it may just put you off. Today, instead of downtime, we thought we would talk about uptime. 

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Making Sense of Facebook’s Privacy Settings

We’ve been talking about Facebook quite a bit on our blog, and for good reason - we’re all concerned with our privacy, and Facebook has been notoriously front-and-center when it comes to Internet privacy. In this post we will break down Facebook’s privacy settings to help you gain control over your personal identity while using the social network.

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Take Control Over Your Facebook Security Settings and 2FA

Whether you love, hate, or are just indifferent about Facebook (no judgement here), it’s worth configuring and locking down your account to control what others can see about you.

Facebook is front and center when it comes to privacy-related issues worldwide, so in this blog we are going to discuss how you can take control of your personal information. This post will also serve as an excellent starting point for anyone who doesn’t understand 2-factor authentication.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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Oneonta, New York 13820

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(607) 433-2200