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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Diving Into the Differences Between Proactive and Reactive

When it boils down to it, there are really only two ways to operate a business: proactively, or reactively. While many businesses still rely on their reactivity to deal with their technology issues, the opposite approach is demonstrably more effective for the modern business. Let’s explore some of the effects that a proactive and reactive strategy can each have on your operations.

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Expansion of Remote Work

Is your business equipped with the necessary tooling to adopt remote working strategies? Remote workers have an incredible amount of benefits to contribute to your business’ operations. Remote work is not possible without a well-thought-out strategy. Today, we’ll review what your business needs in order to capitalize on remote workers. 

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Does Tech in School Fill Up the Honor Roll or Seats in Detention?

We typically use this blog to share information about the technology that a business should be leveraging - but in this blog, we’ve decided to focus on a different group that is increasingly reliant on technology: students. As these pupils will someday make up the workforce and almost certainly utilize technology on a daily basis, it is important that their education reflects this increase in their curriculums. Here, we’ll consider some of the effects (good and bad) that this has had.

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Why You Need to Allow Access to Your Knowledge

It isn’t uncommon for business owners to keep their knowledge close to the chest, hesitant to share what some might consider valuable proprietary information with their staff or - heaven forbid - their clients. While we agree that you shouldn’t necessarily overshare with your clients, your staff needs to have access to some information in order to do their jobs

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For Cybersecurity Awareness Month, Keep Looming Threats in Mind

Any business in operation today needs to keep modern realities concerning cybersecurity at top-of-mind if they are going to successfully maintain the business going forward. One major issue to be cognizant of is the increasing prevalence of phishing attacks.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200