Directive Analytics

Directive Blog

Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Investigating the Value of Managed IT Services

Managed IT services can present a lot of benefits for small businesses. Since not many smaller businesses can afford to staff expert IT technicians, managed IT services are an attractive alternative that allows an organization to get the IT support and management they need to keep their business running efficiently. Today, we’ll go over all the benefits a managed service provider can present a small business,and just how a MSP delivers significant returns on your IT support investments.

0 Comments
Continue reading

October is National Cyber Security Awareness Month

It’s October, and time again for the Department of Homeland Security (DHS) to bring extra attention to the issue of security. This year there is a focus on the personal and professional interactions that intersect in the virtual space. The more these two worlds become connected, the more likely the possibility of a hacker gaining access to one or both worlds, using access they acquired from one or the other.

0 Comments
Continue reading

Improving Your Collaboration Can Improve Performance

With the exception of a sole proprietorship, a business of any size relies on its team in order to function properly. As a result, this team needs to be able to work together towards a common goal in order to succeed. To accomplish this, collaboration technologies are becoming more and more common in office environments, and generally benefit the performance of the business in its operations.

0 Comments
Continue reading

Fake Tech Support Knows Way More than It Should

Tech-support scammers traditionally are people who dial random numbers and try to convince the people on the other end of the phone that their computer has problems and they can fix them if the user allows them to remote into the device. They use tactics that are as generic and vague as possible, to avoid having to mention any specifics; and, since some people (especially those who have computers that are a few years old) find that their system’s performance is sluggish, they will give these people access. This typically ends in disaster.

0 Comments
Continue reading

Looking Back at This Year’s Cybersecurity Issues

Every business in operation today needs to have some kind of comprehensive network security. Simply put, there are too many threats that can come in through an Internet connection for them to continue doing otherwise. The past year provides plenty of anecdotal proof of this fact, as a quick glance back can show.

0 Comments
Continue reading

Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200