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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

ALERT: Equifax Data Breach Potentially Exposes 44 Percent of All Americans

In case you haven’t heard, the credit bureau, Equifax, has suffered a data breach that may have exposed the records of 143 million Americans.

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3 Steps to Successful Business Continuity Planning

By now, you’ve probably heard about the importance of business continuity and disaster recovery planning for small businesses. According to FEMA, more businesses have business continuity plans than ever before. With so many SMBs looking to secure their future, there are still a few aspects of business continuity planning that today’s business need to comprehend. After all, there is more to it than just data backup. Disaster recovery is something that needs to be planned, practiced and updated.

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Backups Are Essential For The Businesses Of Today

Today most companies utilize computers in the dissemination of their services. Whether you run an office that deploys dozens of computers and multiple servers, a busy restaurant with a full-scale point of sale system, or a contractor that only needs one computer with invoicing software, you depend on your data. Since most businesses also provide goods and services for many people that indirectly depend on it, having a plan to protect the business from potential devastation is important.

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Tip of the Week: Create Envelopes For Your Whole Contact List With Word

Microsoft Office has many capabilities that aren’t fully utilized by the majority of their users. Mail merges in Word used to be a time consuming, frustrating process. With each new edition of Word, Microsoft has refined the process to make it a lot more user-friendly. Take the following steps to create a professional looking envelope for your business that easily adds a list of contacts from a CSV file, Outlook, and more.

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Tip of the Week: You Can Use Your Android Device As An External Hard Drive

Does your business have trouble keeping data on the company network? This can be an issue if your employees use their mobile devices to do work while on the go. In order to keep this from becoming an issue, you should encourage your employees to not keep sensitive data on their mobile devices, and establish policies that give you control over your data and email on personal devices. That said, let’s show you how to get your data off of your Android device and back on your network where it belongs.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Oneonta, New York 13820

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