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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

If Your Business Could Talk, It’d Complain About Spam

Chances are, you’ve heard of spam, but many don’t know how to identify it in the first place, let alone work around it. Frankly, spam can cause some serious damage to your business if not properly dealt with. In today’s blog, you’ll learn what makes spam, “spam,” and how you can keep it from infecting your inbox.

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Why SaaS Is Best For Your Business’ Software Needs

All businesses have certain software solutions that they need to keep their operations going. Be it an email solution or a productivity suite that you lack, your business is held back from ideal operational efficiency. The traditional way of acquiring these pieces of software can be holding your organization back, so we’ve come to you with a solution: Software as a Service (SaaS).

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Tip of the Week: Microsoft Outlook Is Easier With Shortcuts

Microsoft Outlook can be a fantastic way to communicate, but only if you know how to best use it. When you’re using it to reach out to clients or vendors, you need to consider all of the best practices and shortcuts you can to make the most of it. We’ll discuss some of the best ways that you can use Microsoft Outlook to help your business function better as a whole.

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Tip of the Week: Using These Websites Can Help Preserve Your Privacy

Everyone has a right to privacy. However, with the popularity of social networks, the Internet is a very hard place to remain a private individual. Digital communication is everywhere. Cybercrime has become a fairly regular event. This week’s tip of the week takes a glance at three websites that you can use to help enforce your right to privacy.

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Give Your Server Units Some TLC

Servers are a critical part of any business or organization’s IT infrastructure, as they are the backbone of data distribution. This could include access to applications such as your productivity suite, or even the storage of vital data that’s necessary for day-to-day operations. Unfortunately, this critical hardware must be continuously maintained. The question becomes: Is your business responsible for keeping your server infrastructure in proper working order?

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

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support@directive.com

(607) 433-2200