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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Couple Exploits Vulnerability With IRS Filing System, Steals $1M, Goes to Jail

The Internal Revenue Service is one organization that you don’t want to mess with. Thanks to their antics filing fraudulent tax returns through the often-exploited Get Transcript site managed by the IRS, Anthony and Sonia Alika have to do some time in the slammer; and that’s not even mentioning what they have to pay the IRS in restitution.

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Chicken Taquitos

It's no secret that we are big fans of Crock-Pot Thursday dishes that have a Mexican flare to them. Today's lunch went above and beyond! Our main dish was baked chicken taquitos served with Tex-Mex coleslaw and Mexican-style guacamole. For dessert, chocolate chip cookies covered with chocolate and shredded coconut.

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Tip of the Week: Why Routinely Changing Your Password May Be a Bad Idea

You’ve heard it said that it’s a best security practice to routinely change your passwords. The idea here is that, if a password were stolen, then it would lose its value when the user goes to change it. While this sounds like solid logic, new research shows that it may actually be better NOT to change your passwords.

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Tip of the Week: Stop Micromanaging and Improve Employee Focus and Collaboration

With the opportunity to track metrics becoming more readily available for all types of businesses, some organizations invest heavily into time-tracking software and other KPIs that they believe will help their team be more efficient in the workplace. However, this might be having a negative effect on the quality of work being performed. Irv Shapiro, CEO of DialogTech, suggests that, instead of tracking time, employers should be tracking results.

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When DDoS Attacks and Ransomware Combine, the Results are Ugly

Ransomware, the malware variant that has appeared more and more frequently has struck again, this time targeting users of Microsoft Outlook in a zero-day attack. A malware variant of Cerber (a ransomware) was recently utilized in a large scale attack on users of the messaging program, sent via phishing emails to corporate users.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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