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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: 6 PC Troubleshooting Guidelines that Every User Should Know

When was the last time that you ran into a problem that was easily solvable, simply by restarting your computer or unplugging a device from the wall, then plugging it back in? Often times, simple troubleshooting tactics can be enough to resolve a problem, but more often than not, there are issues that can’t be easily resolved. It’s these ones that hold businesses back, and we’re here to help.

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Tip of the Week: 4 Ways to Get Rest and Avoid Burnout

Let’s be honest; when was the last time you seriously went out of your way to take a day off from work? The corporate business environment often leads both business owners and normal office workers to overindulge themselves in their work. Plus, the mobile-first business model isn’t making it any easier to take time off, as you’re connected to the office no matter what. However, science is proving that it’s not just beneficial, but practically necessary, to take time off on occasion.

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DroidJack Malware is Super-Effective Against Impatient Pokémon Go Users

Augmented reality is a growing trend in the technology industry, and perhaps one of the best known uses of it today can be found in the extremely popular mobile device app, Pokemon Go. However, hackers have seized the opportunity to infect players who want to “catch ‘em all” with a backdoor called DroidJack - something that certainly won’t help gamers “be the very best.”

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Free Windows 10 Upgrade Coming to an End on July 29th

Over the past year, Microsoft’s latest operating system, Windows 10, has gained a massive user base. With over 300 million devices worldwide running it, it’s safe to say that Windows 10 has, thus far, been a commercial success. However, the biggest reason for upgrading to Windows 10 (the free upgrade) will soon expire. So, are you going to take advantage of this, or wait until later?

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Microsoft Sets Itself Up Nicely With Windows Store Loophole

When you’re managing your business’s technology, you want to limit access to time-wasting applications and keep your employees from accessing the Windows Store. It just makes sense. Yet, for the businesses that want to restrict access to the Windows Store on Windows 10 devices, well, that’s too bad; Windows 10 Pro version 1511 just made your life a whole lot more difficult, unless you’re willing to pay extra for Windows 10 Enterprise edition.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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