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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why Does Rebooting Your PC Take Care of So Many Issues?

b2ap3_thumbnail_what_does_a_reboot_do_400.jpgWhen you call tech support, you’re probably going to get the same response every single time: “Have you tried turning it off and on again?” There’s a reason that this happens so often, and it’s because restarting your computer is a great, low-tech way to resolve some basic issues with your system. However, it’s still good to be cautious about more serious issues that a reboot won't fix. We’ll walk you through what a reboot does, and it can be effective at fixing minor issues with your PC.

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Is Your Own Job at Risk of Being Automated?

b2ap3_thumbnail_watch_out_workers_here_comes_the_machines_400.jpgCompanies are always looking to improve their operations by eliminating unnecessary costs. It’s a part of business, no matter how you look at it. However, as automation technologies grow more advanced, some of the more mundane (and even some professional) positions are at risk of getting replaced by cheaper, more efficient robotic systems.

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Chicken Parmesan Subs

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The team really enjoyed this sub sandwich version of the Italian favorite dinner Chicken Parmesan. Don't take our word for it, check out the video!

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Submarine Sandwiches from Jake's Deli

b2ap3_thumbnail_JakesImage.pngThis week's Crock-Pot Thursday was submarine sandwiches from Jake's Deli in Otego, NY. They make the some of best sandwiches around. Don't take our word for it, check out the video!

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Tip of the Week: Know When Your Windows OS Expires and Why it Matters

b2ap3_thumbnail_end_of_life_headache_400.jpgBy design, Microsoft’s operating systems aren’t built to last forever. Due to the fact that technology is always changing, new operating systems with better security and improved capabilities are routinely needed. Microsoft gets users to transition from an older OS to a newer one by ending support for the older one. This begs the question, how long until Microsoft pulls the plug on your OS?

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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Oneonta, New York 13820

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