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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: 3 PC Best Practices You Need to Know

b2ap3_thumbnail_pc_practices_400.jpgSometimes the best thing you can do for yourself is return to the basics. For example, you can know all of the keyboard shortcuts in the world, but that doesn’t help you properly shut down your computer. Here are three tips for every computer user who wants to make sure that they’re using PC best practices.

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Tip of the Week: 3 Considerations to Make When Setting Up a Guest WiFi Hotspot

b2ap3_thumbnail_wifi_guest_400.jpgYour business’s operations rely on wireless Internet in order to maintain optimal efficiency, and it’s normal to not want to share this private connection with just any stranger that wanders into your office. However, guests or potential clients that visit your office might want a piece of the action, too. It’s clear that you don’t want them accessing your private network, so the natural solution is to integrate a guest wireless hotspot that gives visitors the luxury of Internet without compromising your connection’s security.

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Professional Sports Add The Internet of Things to the Playbook

b2ap3_thumbnail_nfl_iot_400.jpgThere are those in the technology world that argue that professional sports are of marginal importance. Grown men and women, getting paid vast sums of money by fat-cats that make the average successful business owner look like a pauper, to play games that millions of children play everyday. However, according to a poll taken by CNN/USA Today/Gallup, nearly two-thirds of American respondents admitted to being sports fans. In other nations around the world, the sports that fans follow may differ, but percentages are similar to, or exceed those in the U.S.

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Hackers Find a Way to Take Over Smartphones Using Google Now and Siri

b2ap3_thumbnail_wireless_hacking_400.jpgMobile exploits are just as common as those found on legitimate operating systems like Windows, but many people just don’t understand this simple fact. However, this hasn’t stopped some folks from being cautious when using their devices. The latest exploit making the rounds, which takes advantage of the iPhone’s Siri or Android’s Google Now, will leave you speechless.

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Things That Go Bump in the Server Closet

b2ap3_thumbnail_spooky_technology_400.jpgHalloween is a time to conjure up things that give people the creeps. Scary sounds are just one way to send shivers up the spine. Sounds like, howling werewolves, zombie groans, chainsaws, and bloodcurdling screams are enough to make you want to run and hide. Yet, there’s one sound that’s the most terrifying of them all, and it’s coming from your server room!

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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