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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Disaster Preparedness Includes Planning For Data Recovery

b2ap3_thumbnail_prepare_for_the_worst_400.jpgToday is Disaster Preparedness Day! This means that there’s no time quite like the present for preparing for potential future data emergencies. While the type of disasters vary immensely depending on your business’s geographical location, every business needs a disaster recovery plan implemented as soon as possible.

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4 Data-Loss Causing Disasters that You Must Be Prepared For

b2ap3_thumbnail_disaster_recovery_400.jpgSeptember 30th is Disaster Preparedness Day. This gives us a great reason to go over some of the most common disasters that can potentially affect your businesses. There are dozens of potential disasters to choose from, but since we’re an IT company, we’re going to focus on the four top disasters that can mess with your company’s IT infrastructure.

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Why Your Business Should Be Concerned About CryptoWall

b2ap3_thumbnail_new_ransomeware_400.jpgRansomware is one of the most devastating computer viruses in today’s computing landscape. You may have heard of one of its most famous variations, Cryptolocker. It received a lot of attention when it dramatically hit the scene two short years ago. Thankfully, the threat from CryptoLocker has decreased after the GameOver Zeus botnet was taken down last year. Although, now we’ve got a new, more contagious strain of this ransomware to deal with known as Cryptowall.

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It Pays to Have an Upgrading Strategy for Your Computers

b2ap3_thumbnail_what_to_upgrade_400.jpgIf there’s one thing that our extremely technical society has evolved into, it’s one where technology is always striving to improve itself. This is especially important for businesses that are looking to maximize the return on investment they get from their hardware and software. Do you know where your organization concentrates its resources for tech upgrades?

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Getting Help Desk Support Is More Affordable Than You Would Think

b2ap3_thumbnail_single_conduit_callcenter_400.jpgCan you imagine how much easier it would be to manage your IT problems if you had a dedicated support team who you could always count on to receive calls and answer any questions your team has? This would technically qualify as an internal help desk, and they could potentially save you a ton of money and time in the long run. Why? Because your team wouldn’t have to waste time digging through complicated systems to find answers to their dilemmas.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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