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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

A Teenage Girl’s Phone Explodes! [VIDEO]

b2ap3_thumbnail_burned_up_phone_400.jpgAny user of the latest mobile technology may have noticed their device running a little hot. In normal circumstances, a device that's warm to the touch is nothing to be concerned about. Although, there are documented cases where a device in perfectly good working order overheats and goes kablooey!

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Beware of Government-Grade Malware - Especially from Hackers

b2ap3_thumbnail_government_grade_malware_400.jpgThanks to Edward Snowden's revelations concerning the National Security Agency's (NSA) questionable online practices, we now know that there are ways that we can be watched by others and not even know about it. But what's really scary is that malware exists that can accomplish this same goal.

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Consume Your Media On-the Go this Summer with these 3 Tablet Tips

b2ap3_thumbnail_tablet_on_vacation_400.jpgIt's summertime, and the living's easy... unless you're a small business owner. The heat and great weather is the perfect excuse to take off for a while and use that vacation time you've been saving up. But if you're still worried about leaving your business behind, the mobile technology of a tablet can help you keep in contact and still enjoy your vacation.

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Not So Fast: Time Warner Declines 21st Century Fox’s Takeover Bid

b2ap3_thumbnail_not_so_fast_400.jpgWe recently covered net neutrality and all of the threats that could compromise our right to indiscriminate Internet service, but a new development concerning 21st Century Fox and Time Warner might be one of the most scary situations yet. In a $80 billion bid, 21st Century Fox attempted a takeover of the media supergiant.

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Apple’s iOS May Contain Backdoors to Leak Sensitive Information

b2ap3_thumbnail_ios_vulnerability_is_curious_400.jpgApple's iOS operating system might be well known for its impressive security features, but that doesn't mean that it's invulnerable to all threats. In fact, backdoors may have been located in the operating system, which allow Apple and law enforcement agencies like the NSA to access the devices.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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Oneonta, New York 13820

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