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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Sextortion Scams Part 2

Imagine getting an email that threatens to reveal your most personal secrets—only to realize it's all a carefully crafted lie meant to scare you.

In this Micro Training, we uncover how sextortion scams use fear and publicly available information to create fake threats. We also explain what to do if you’re the target of this type of sextortion scam.

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Six Ways to Improve Your Operations

Successful businesses need to adjust to changes in the market, what customers want, and new industry trends. This means they have to know their business well and be willing to try new things. Let’s look at six key areas where businesses often make changes to stay successful.

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What’s a Compressed File, and How Do I Use Them?

A compressed file (also known as a zip file) is a handy way to accomplish various tasks, although many people may not know what they are or do. We want to fix that, so we’re going over what a compressed file is and how to make one.

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How Business Email Compromise Puts Your Business at Risk

Can you tell the difference between your colleagues and a scammer with access to their email account? This is essentially what a business email compromise attack involves—a scammer initiates a phishing scheme using an internal mode of communication. These scams are also observed in schools, making them dangerous in the education sector.

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Do You Understand the 3-2-1 Backup Rule?

There’s no getting around the fact that data backup and disaster recovery are paramount to the survival of any business. Thankfully, the 3-2-1 rule makes implementing effective data recovery practices easy. Let’s look at this process and how you can do so.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200