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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Russia Protects Communications by Using Typewriters

b2ap3_thumbnail_typewriter400.jpgIf you have been following international news headlines with stories like WikiLeaks spreading confidential documents, and recent revelations about a US surveillance scandal, it kind of feels like we are in the middle of Spy vs. Spy. As nations look for stronger security solutions to protect themselves, Russia is looking to older technology to keep their communications safe.

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Employee Wins Car for Being Website's 1,000,000th Visitor

b2ap3_thumbnail_newcar400.jpgTakeaway: A local employee wins the grand prize of a new car after becoming the 1,000,000th visitor to a random website, much to the jealousy of his fellow employees. His co-workers respond by entering every online sweepstakes while at work, bringing productivity to a halt.

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You Never Want to Go Downtime

b2ap3_thumbnail_downtime400.jpgWhen your technology breaks, your business goes to a bad place called Downtime. It's a place where productivity comes crashing to a halt, revenue is no longer generated, and repair bills mount. You don't want to go to Downtime. The solution to prevent downtime is to have your technology professionally managed.

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Losing Data? Stop Cloning

b2ap3_thumbnail_backupagain400.jpgWhat would you say if we told you that disc error rates have been found to be ten times worse than what the vendor's drive specifications state? They're not lying, they are just predicting their own drive's failure rate. In order to be accurate, you must account for failure rates associated with the disk controller, the cables, the PCI bus, the memory, and the processor as well.

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6 Ways We Carve Out Solutions

b2ap3_thumbnail_solutions400.jpgAn IT service company specializing in solutions does several things well. A business that's solution-oriented won't easily take "no" for an answer. Finding solutions means moving mountains for clients and providing service that goes above and beyond. One may think that we only fix computers, but our solutions-approach to service means that we do so much more!

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200