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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Forgot to Save? How to Recover an Unsaved Document

b2ap3_thumbnail_RecoverDoc400.jpgHave you ever closed an application and accidently hit 'Don't Save'? Poof. In one forgetful moment all of your progress is gone and your stomach turns into a giant knot. Before you go out and do something crazy, like forsake technology and modern civilization, you will first want to see if Windows was nice and automatically saved you a copy.

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Tip: Select Text to Reply in Gmail

b2ap3_thumbnail_Highlighted400.jpgDo you consider yourself a person who likes to get down to the point? If this is your personality, then you likely have little patience replying to every e-mail in your inbox. To help speed things up, we have a Gmail tip that allows you to quickly reply to a specific point so that you can better make your point.

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Goal Setting Tips From Jerry Seinfeld

b2ap3_thumbnail_seinfeld400.jpgThe Seinfeld Productivity Calendar is a simple way to coax you into accomplishing your goals in a very primal, if not OCD, kind of way. It's named after its creator, Jerry Seinfeld, who is known for much bigger things. Jerry Seinfeld is not only a sophisticated actor/comedian, but he also has a very interesting way to get things done.

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Improve Communications with an E-mail Auto Responder

b2ap3_thumbnail_Reply400.jpgAs your vacation winds down, the reality of being away for a week or two begins to sneak up on you. Knowing that you have a full inbox of back messages may put a damper on your relaxed mood. If you planned ahead, then you would have used an auto responder to automatically notify everyone that you were away.

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Don’t Underestimate the Hackers

b2ap3_thumbnail_Hacker400.jpgIn 2011, Ponemon Research surveyed 583 U.S. businesses and found that 90% of respondents reported that their company's computers had been breached at least once by hackers within the past year; 77% of these companies felt like they were attacked multiple times within the same year. If your SMB does not have any protection from hackers, then your sensitive data is at serious risk.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

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support@directive.com

(607) 433-2200