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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why is My Computer So Slow?

Ever notice how much faster a brand new computer is compared to an older one? Think back... was your computer as slow as it is today as it was a few years ago when you first got it? How did you tolerate that back then? It turns out your computer actually gets slower over time, but to contrast that new computers are getting faster, cheaper, and more energy efficient. Computers aren't designed to last forever, and this isn't on purpose; general day-to-day usage and time give computer components a good thrashing. So why is your computer slow? Here are some Directive secrets about why your old computer struggles to keep up with you.

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5 Steps Toward Making Documents Presentable with Microsoft Word

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Plenty of Upstate New York businesses use the Microsoft Office suite of productivity tools. From Office 2007 and on, Microsoft has made it extremely easy to dress up your documents and presentations. These tricks will typically work with most Office products, from Word to Power Point, even Outlook; although in some apps the options might be in different places. Today's tutorial will focus on Microsoft Word.

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The iPhone 4S Hits Stores Today

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The mobile smart phone market is certainly a healthy one, and powerful devices are getting into more hands (for both consumers and businesses). There are a few great selections to choose from; RIM's BlackBerry, Microsoft's Windows 7, Google's Android OS, and Apple's iPhone. The latest incarnation of the Apple iPhone hits store shelves today, although from first glance it looks the same as the previous iPhone 4. Let's take a look at some of the differences.

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9 Secret Google Search Tricks to Impress Your Coworkers

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The Internet is without a doubt the largest collection of information humanity has ever seen. The trick is getting the information you want quickly. That's where search engines come in, and no search engine has received more recognition than Google. These 10 tricks will help you master your Google searches like a pro and get you to the information you seek faster, and you might be able to impress a colleague or two.

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The Pitfalls of Letting your Employees Do Their Own Tech Support

Here's a scenario: Tom's computer is acting up and getting a blue screen error a couple times a day. Obviously this is a problem because it drastically cuts into Tom's efficiency. Tom is a smart guy though, so his manager asks him to see if he can fix it before calling support and putting in a ticket. After all, tech support costs money. Tom spends about 4 hours across the next few days researching the issue, attempting a few things, and finally fixes it. Way to go Tom! You just saved the company money... or did you?

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200