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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Save a Website as an Application

If you feel like you have too many browser tabs open at any given time, then you'll be happy to know that you can sometimes save certain browser tabs as a standalone application on your device. This will give them their own icon and make accessing them much easier than constantly navigating to them through your web browser.

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Why Clean Data Is Important for Backend Processes

Businesses are constantly trying to find a way to best use their data. Whether it is creating a business intelligence strategy, integrating artificial intelligence, or for simple analytics, without having accurate, reliable data, the insights you derive can be misleading and end up costing you. That’s why it is important to know how to scrub or clean your data. Having access to clean data is essential for anyone involved in business intelligence or AI. Today, we will discuss the issue and give you a simple guide to help you get started.

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One-Time Password Scams

While one-time passwords can be a great way to verify a user’s identity, in the wrong hands, they can be used for harm.

In this Micro Training, we'll explore how cybercriminals are exploiting one-time passwords (OTPs) to carry out their scams.

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Productivity is Great… Here’s How to Encourage It

Productivity is extremely important for your business' ability to generate revenue and maintain consistent performance. Interestingly, many businesses face similar productivity challenges over time. What can small and medium-sized businesses (SMBs) do to improve productivity when it starts to decline? Let's take a look at some strategies to keep productivity high. 

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Let’s Remind Ourselves How Meta’s Security Has Failed

Facebook remains one of the most visited places on the Internet. Meta (the parent company to Facebook) also features WhatsApp and Instagram on their roster and has faced numerous security and privacy failings over the years. In this week’s blog, we’ll take a brief look at some of the most noteworthy.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200