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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Most Popular Subject Lines for Phishing Threats are Revealing

Even the most cautious employee could fall victim to a well-placed and well-timed phishing email. What are some factors that contribute to the success of these attacks, and what subject lines in particular should people be cautious about? A recent study takes a look at what goes into a successful phishing attack, and you might be surprised by the results.

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How Smart is Your Smart Technology When It Comes to Network Security?

Smart devices have brought about unprecedented amounts of connectivity in aspects of running a business or owning a home that never could have been dreamed of in the past. People can now unlock their front doors, turn up their thermostats, and even switch the lights on and off through their smartphone. Unfortunately, the part that people don’t like to talk about with these applications and devices is security—big surprise, right?

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Spending More Time on Your Cybersecurity Has More Benefits than You May Think

While cybersecurity is far from the most exciting thing a business can invest in, it’s certainly one of the most important parts of running any successful venture. Without cybersecurity, the endless number of threats on the Internet could infiltrate your network and create problems for your company.

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AI Is Being Used By Hackers, Too

Artificial intelligence, commonly known as AI, is used in several different ways in various industries, but one of the most impactful has been with cybersecurity and its automation. On the other hand, however, are the hackers who use AI in ways that fly in the face of the efforts of these cybersecurity professionals and use AI for cybercrime. What are some ways that AI is used in cybercrime, and why is it so scary for businesses to handle?

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Malware That Targets Android Can Cause Major Problems

You often hear about malware that infects desktop PCs, laptops, or servers, but other types of malware that infect mobile devices also exist. One such malware, a threat called TangleBot, has been discovered, and it can become seriously problematic for both workers and consumers utilizing Android devices—especially in today’s mobile-centric workplace.

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Cybersecurity Helps Keep Your Law Firm’s Data from Being Distributed Pro Bono

It can be too easy to overlook the importance of technology and its security, particularly in industries that are deeply steeped in tradition, regardless of how crucial that security may seem when actually considered. Just consider the modern law firm, where technology, data, and the security of such is paramount.

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What Happens When You Get Ransomware?

We often discuss how your business can avoid the impact of ransomware, but what we don’t often discuss is what happens to businesses that do, in fact, suffer from such a devastating attack. We want to use today’s blog as an opportunity to share what your business should (and should not) do in the event of a ransomware attack, as well as measures you can take to avoid suffering from yet another in the future.

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Cybersecurity Is Getting More Difficult as Phishing Becomes More Available

There are always going to be those who want to use your hard-earned data and assets to turn a profit. One of the emergent methods for hackers to do so is through twisting the “as a service” business model into network security’s worst nightmare. This type of security issue is so serious that Microsoft has declared that Phishing-as-a-Service is a major problem.

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Is Your Web Browser Secure?

The Internet browser is easily one of the most-used applications in this day of cloud-hosted resources and online content… but for all that use, is it also one of the most-secured applications? In some ways, yes… but there’s always a few extra steps that can help you improve your protections.

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Is the VPN My Office Uses a Public VPN?

Virtual private networking, while maybe not the most familiar term to everyone, at least seems to be pretty straightforward. Such a specific-sounding term must apply to one aspect of technology and that one aspect alone, right?

Well, kind of, sort of, not really. In actuality, there are two kinds of VPN. Let’s go over what makes them different, and which your business should utilize.

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Looking at FoggyWeb to Better Understand Malware Attacks

The cyberattack on SolarWinds was devastating for many reasons, and Microsoft has officially uncovered yet another type of malware used in the attack on the software provider. This time, it is a backdoor threat they have named FoggyWeb. What does this threat do and why is it so important to look at this incident even now?

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Why a Zero-Trust Policy Might Be Appropriate for Your Business

With countless threats out there waiting for IT professionals to slip up, it’s no small wonder that many of these professionals are opting into what is called a zero-trust policy for their security standards. But what is a zero-trust policy, and why is it so effective at curbing potentially dangerous situations for your business? Let’s investigate this in today’s blog article.

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Keep Your Eyes Peeled for These Potential Security Threats

We don’t like it any more than you do, but if we have learned anything at all over the past several years, it’s that security absolutely needs to be a priority for all small businesses. In the face of high-profile ransomware attacks that can snuff companies out of existence, what are you doing to keep your own business secure? To put things in perspective, we’ve put together a list of some of the more common threats that all companies should be able to address.

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How Much Is Access to Your Network Worth to a Hacker?

What would you say if we told you that someone could buy access to your organization’s network for a measly $1,000? Well, this is the unfortunate reality that we live in, where hackers have commoditized the hard work you have invested in your organization. A study from KELA shows that the average cost to buy access to a compromised network infrastructure is insignificant at best, which is why it’s more important than ever to protect your business as best you can.

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What is a Botnet, and Why Is It Dangerous?

Have you ever wondered how hackers manage to pull off incredible feats like bombarding networks and servers with so much traffic that they simply cannot function? None of this would be possible if not for botnets. But what is a botnet, and why is it important for your organization to understand? Let’s dive into the details.

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Yes, Even Your USB Drives Should Be Secured

Historically there have been several methods to transfer data from one system to the next, and while the cloud has rendered many of them irrelevant and unnecessary, that doesn’t mean they aren’t used by people looking to move data quickly. Many professionals still opt to use USB flash drives to keep certain data close at hand, but how at risk does this put the data on these drives?

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Huge Data Leak Could Have Been Prevented with Proper Configurations

What happens when your company configures something on its infrastructure incorrectly? It turns out, according to a recent data leak, that a lot can go wrong, especially in regards to cybersecurity and the privacy of sensitive records. The affected software was not an unknown third-party application, but was actually Microsoft! How did one of the world’s largest software developers put out software that potentially exposed millions of records? Let’s dig into the details.

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4 Types of Insider Threats to Watch For

It’s easy to focus on threats that are external to your business, like viruses and malware that are just waiting to infiltrate your network, but what about threats that exist from within? While insider threats are not particularly common in the dramatic, over-the-top way that they are made out to be in movies and media, they are still a very real issue that should be addressed by your organization’s network security protocols.

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Credit Card Security in 2021

We’ve spoken in the past about security issues surrounding credit cards, but considering the many advancements and adaptations that have been made to the way businesses can accept payments, it seemed to be a good time to revisit this matter.

Let’s review some of the changes that have been made in the time since, as well as the ways that you can keep your payment cards more secure.

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New Developments in Ransomware are Potentially Devastating

While it only makes sense to assume that a cybercriminal would focus specifically on those targets that would bring them the greatest profit—in other words, larger businesses—the reality of modern cybercrime renders this assumption grossly outdated. Let’s examine how different developments in ransomware have made it possible for cybercriminals to be far less discerning in who they target.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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