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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Everything You Need to Know About Windows 8.1 End of Life

With Microsoft announcing that the Windows 11 release is right around the corner, most users will be looking to upgrade to hardware that supports it. This is a topic for another day. As we approach the Windows 11 launch, Microsoft is gearing up to retire one of its most controversial (and ultimately innovative) operating systems to date, Windows 8.1. Today, we thought we’d talk a little bit about the mixed bag Windows 8.1 is and how it will be important to move off of the software by January 2023.

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Be Careful Who You Trust When It Comes to Remote Access to Your Network

Enabling remote access to your network—even if it’s to a trusted internal team member—should never be done lightly. For Oneonta businesses that have yet to explore the potential of working with a managed IT provider like Directive, the concept might be a little foreign to you. 

Remote access is actually crucial for us, because it allows us to do our jobs more effectively. We can monitor your entire network and solve problems before they affect your team when you work with us. There is a fine line, however, between carefully granting someone access to your network and opening up a whole can of worms.

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Cybersecurity Tools Now Delivering Ransomware

Another ransomware threat is out and about, this time targeting unpatched and end-of-life products in SonicWall’s Secure Mobile Access (SMA) 100 series and Secure Remote Access (SRA) products. To make things worse, the threat is currently being used, so businesses utilizing these devices must take action now to limit how much damage this ransomware can do.

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Phishing Training is a Critical Component of Any Security Strategy

Phishing attacks are some of the most common threats out there. Hackers will craft messages or web pages designed to harvest information from your employees, be it through suspicious requests for credentials via email or through false websites that look so much like the real thing that it’s no wonder they were tricked. How can you make sure that your employees don’t fall for these dirty tricks? It all starts with comprehensive phishing training.

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Identifying Tactics Used to Disseminate Ransomware

Ransomware is such a massive threat that all businesses should be aware of the latest news and findings regarding how it spreads and how it can be prevented. According to a recent report, the latest modes of transporting ransomware have been revealed. What can your organization do to keep ransomware off of its network? Let’s find out.

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What Does It Mean to Be Adept at Cybersecurity?

To say someone is adept at a task is to say that they are a professional, or someone with a considerable amount of knowledge that contributes to their ability to complete a particular task. In cybersecurity, this is extremely important, as the entire concept of cybersecurity is complex by nature. Your business too can improve its cybersecurity practices and shift focus to a more mindful approach to network security.

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Don’t Make Security Harder for Your Business

Security can be tough for small businesses to optimize, but that does not make it any less important. One such way that security can work against you is actually your employees’ predispositions toward it; the cognitive biases that your employees have regarding security can put your company at risk, even if that is the last thing on their minds.

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Six Ransomware Misconceptions Oneonta Businesses Tend to Have

Ransomware, ransomware, ransomware. Every day the news reports of a company, a hospital, or even a city getting hit with a cyberattack. It is to the point where it is becoming “background noise”. Unfortunately, many business owners have reached the point where they have begun to tune out the warnings and are lowering their defenses, exposing themselves to risk. Here are 5 misconceptions local businesses have regarding ransomware.

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Maintain and Support Your Technology Before Your Employees Take Matters Into Their Own Hands

We believe that at the end of the day, employees want to do the right thing and accomplish their daily tasks without incident. However, technology can often break these plans with unexpected issues that prevent them from doing so. If you don’t take the time to provide the proper IT support when it is needed, you force your employees to either be unproductive or find unconventional (and often unsecure) solutions.

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Training is Crucial to Establishing a Security Strategy

Cybersecurity is one of those components to an IT strategy that is absolutely critical; you cannot ignore it in today’s age of ransomware and other high-profile hacks. In order to make sure that you are prepared to handle anything that comes your way, you must periodically test your security practices and assess how well your team can prepare for attacks. The question remains as to how often you should do this.

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The Biggest Cybersecurity Problems Small Businesses Have in 2021

Data breaches have become all too common for small businesses over the past several years and when it seems like there is a solution to one problem, something even worse pops up. Part of a comprehensive risk management strategy is identifying problems and doing what you can to keep them from affecting your business. Let’s take a look at the major cybersecurity threats small businesses are facing in 2021 and what you can do to keep them from hurting your business.

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Vulnerability Leads to the Deletion of All Data on My Book NAS Devices

Nothing is more frustrating than going to log into your device and finding out that you either cannot access it or that files you thought were there have been wiped. Unfortunately, this is the situation that many users of a specific device have recently gone through. Thanks to an unpatched vulnerability, users of Western Digital’s My Book network-attached storage device are suffering from lost files and lost account access stemming from remote access.

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The LinkedIn Breach Exposes Nearly 700 Million People

Almost daily there is another data breach reported that exposes data for hundreds of thousands or millions of people. This is a troubling trend. One of the most troubling events happened recently as 700 million profiles from the social media network LinkedIn were found for sale on a popular hackers forum. What’s worse is that the company isn’t admitting that it had been breached recently. Let’s take a brief look at this situation and try to unpack what is going on with LinkedIn.

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New Study Finds That Paying Off Your Ransomware Attackers Has Some Severe Consequences

We know, we know; you’re probably sick of seeing ransomware in headlines, and so are we, but we cannot stress enough how important having an awareness of it is for any business owner. A new study has found that businesses infected by ransomware who choose to pay up experience a different type of fallout--one that is a major cause for concern and a stark reminder that there are no guarantees with ransomware. Ever.

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Agent Tesla Malware Is After Your Data (And Your Cryptocurrency)

It doesn’t matter if you are a small locally-owned business or a larger-scale enterprise. Network security is equally important, as all businesses by default collect valuable information for hackers. It makes sense to protect your valuable assets, and your data is one of them. A recent threat called Agent Tesla is just another example of phishing malware designed to steal data from businesses just like yours.

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The Real Lesson of the Colonial Pipeline Ransomware Attack

Most businesses are aware of the recent rash of ransomware attacks. Attacks have recently shut down gas flow to several states, meat processing plants, and even government agencies such as the MTA. However, what many businesses may not realize is that one thing could have prevented the pain, loss, and disruption from an attack like this: a solid backup solution.

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Fast Food Data Breach is Another in Line of Major Cyberattacks

It seems that the last few months have been filled with major cyberattacks, particularly those taking advantage of major businesses that might not initially be considered targets for these kinds of acts. For instance, McDonald’s Restaurants was recently breached. Let’s examine the situation, and how it plays into the recent trends we’ve witnessed. 

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Where are Business’ Security Priorities Right Now?

According to a survey conducted by Splunk and Enterprise Strategy Group, more business leaders intend to funnel funding into their cybersecurity—88 percent of respondents reporting a planned increase into their investments, 35 percent reporting that these boosts will be substantial. Let’s examine a few of the insights that this survey has revealed.

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Privacy Engineering is the Key to a More Secure Future

Data privacy is a bit of a hot topic in today’s business environment, especially with high-profile hacks and ransomware attacks emerging and putting organizations at risk. In particular, the emerging concept of “privacy engineering” has a lot of businesses thinking about how they can secure their organization and future-proof their data privacy infrastructures.

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Ransomware Has Gotten So Bad, It’s Aligned with Terrorism

Ransomware has rapidly progressed from an irritating annoyance to a legitimate global threat, with the U.S. Justice Department officially going on the record and establishing that future ransomware investigations will be handled the same way that terrorism cases are now. Let’s review the reasons behind this policy change and how your business should respond.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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