Directive Analytics

Directive Blog

Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Remote Productivity Tips

The COVID-19 outbreak has caused many businesses to enact a work-from-home policy. With so many people working from home, we thought it would be a good idea to write up some simple tips to follow to give yourself the best chance of being productive. 

0 Comments
Continue reading

Tip of the Week: Getting More Mileage Out of PDFs

PDFs--Portable Document Format files--are a common enough thing to see. However, many people may not realize the extent of what can be done with them… like editing them. For our tip this week, we’ll go over a few of the ways you can create and edit a PDF file.

0 Comments
Continue reading

Tip of the Week: New Uses for an Old Mobile Device

Once a mobile device outlives its presumed usefulness, the default assumption is that there is nothing left to do but dispose of it. However, before you do so, reconsider. There may be other ways that your device could show its utility. For today’s tip, we’ll review a few ways that an aged-out smartphone or tablet can still be handy for you (even in the office)!

0 Comments
Continue reading

Tip of the Week: Work Better From Home

Thanks to the coronavirus, many office workers are working from home to avoid the spread of the virus. For many, this can feel like a nice change of scenery, while others might have a tinge of additional anxiety from it. Regardless of where you stand, working remotely can be both effective and productive, if done right.

0 Comments
Continue reading

Tip of the Week: How to Improve Your Access Control

There is no denying that a business’ security--notably, its access control--is absolutely crucial to consider. Here, we’re offering a few tips to help you improve your business’ security through improvements to your access controls and their policies.

0 Comments
Continue reading

Tip of the Week: Customizing Google Docs’ Dictionary

Google may know a lot, but believe it or not, it doesn’t know everything. For instance, you may be trying to write up a document in Google Docs that Google doesn’t recognize. Maybe it’s one of your services that you’ve created a name for, or even the name of your business. The problem is that Google likes changing words it deems “wrong”. For this week’s tip, we’ll go over how to stop it from changing words you meant to use.

0 Comments
Continue reading

Tip of the Week: How to Work on Your Smartphone

Think about how happy you are when you first get your new phone. If you are like most of us you can’t keep your hands off of it. You try all the new features out and mutter to yourself, “wow, this is so cool”. The enthusiasm that people have for their new mobile devices can be a major benefit for the company they work for, too. Today, we are going to discuss how, with all the features and powerful computing power, you can work effectively on your smartphone.

0 Comments
Continue reading

Get More Done on Your Smartphone with these Tips

The modern smartphone has a lot of computing power. It has enough to be a dynamic tool for today’s workers. It can also be a major distraction. Today, we are going to share a couple tips that will help you be more productive with your smartphone. 

0 Comments
Continue reading

Tip of the Week: 3 Easy Actions That Will Protect Your Data

The modern business has to deal with a lot of potential security problems. Today’s threat landscape is filled with people looking to prosper off of your misfortune. As a result, doing what you can to maintain the security of your network and data is essential. Today, we will discuss how maintaining your organizational cybersecurity doesn’t have to be costly or time consuming.The best way we’ve found to go about doing this is by highlighting a few key actions that you can take to keep your network secure and your data safe.

0 Comments
Continue reading

Tip of the Week: Avoid These Types of Android Apps

The Google Play Store has a massive selection of applications available for users to download. Unfortunately, just because they’re available to be downloaded, doesn’t necessarily mean that they should be downloaded. In fact, many of these apps should be avoided. For this week’s tip, we’ll go over a few categories of application that you shouldn’t download in the first place.

0 Comments
Continue reading

Tip of the Week: Activate Microsoft’s Two-Step Verification

Nowadays a lot of accounts give you the option to set up two-step authorization; and, most of the time you probably should. The security and privacy benefits that your business can gain are substantial. Today, we’ll describe how to enable what Microsoft calls two-step verification. 

0 Comments
Continue reading

Tip of the Week: Keyboard Shortcuts Using the Windows Key

Keyboard shortcuts have long been used to move things along faster. In 1994, just about the time that Windows 95 was released, Microsoft produced the new keyboard layout that incorporated the brand-pnew Windows key (or Win Key). When pressed, the Windows Key would immediately open the start menu, which debuted in the software.

0 Comments
Continue reading

Tip of the Week: Useful OneDrive Features

Microsoft has a well-developed reputation for creating software that enables users to achieve their work objectives, especially in the business setting. Here, we’re diving into a few capabilities of one such software title, OneDrive, to review some of the features that a user might want to take advantage of.

0 Comments
Continue reading

Tip of the Week: 3 Leading Causes of Slow Internet

Slow Internet may be a nuisance in any case, but it has a particularly negative impact on the workplace. Technology should improve your operational efficiency, but if your solutions depend on a connection to the Internet, any issue there can effectively bring your productivity to a halt. In light of this, we wanted to go over a few of the most common issues that might be slowing down your connection, and perhaps tip you off to the problem.

0 Comments
Continue reading

Tip of the Week: Turn It Off and Turn It On, Again

The people that support a business’ information systems are widely renowned as a bunch of nerds sitting in a basement office waiting for someone that matters calls them upstairs. Now, we think this characterization is unfair (of course), but since our jobs are so technical, it can be hard to relate with clients all the time. Fortunately for us, the most useful tool we have in our repertoire is excruciatingly simple. To fix your computer problem, have you tried turning it off, and turning it back on? 

0 Comments
Continue reading

Tip of the Week: Simple Practices to Secure Your Wi-Fi

Wi-Fi has swiftly become one of those amenities that we just expect to have, including in the workplace. While it does make work around the office more convenient, it should not be at the cost of your security. To help prevent this, we’re reviewing a few key Wi-Fi security considerations to keep in mind.

0 Comments
Continue reading

Tip of the Week: Restoring Your Android Applications

While there aren’t many reasons that you would want to restore your existing Android applications, the ones that do factor in are pretty compelling. Here, we’ll take you through the process of doing just that.

0 Comments
Continue reading

Tip of the Week: An Intro to Windows 10’s Built-In Virtual Desktops

On a Windows machine, look at your taskbar, near the Start button and the search function. The next little icon, the one that almost looks like a bit of film, is the Task View button, the button that (among other purposes) allows you to create and manage virtual desktops. For this week’s tip, we’ll discuss how to use this handy feature, starting with why you might want to.

0 Comments
Continue reading

Tip of the Week: Keeping Track of Your Own IT Isn’t Easy

Quick - when was the last time your routers were updated? Not sure? How about your servers, or every other piece of technology in your office?

The truth is, maintaining a business’ IT requires more than just running a virus scan every once and a while, or updating a mission-critical program on each workstation. It requires an in-depth understanding of each component and its history, assisted by the use of specialized tools and extensive record-keeping.

0 Comments
Continue reading

Tip of the Week: Business Improvement Resolutions

A full week into the new year, have you resolved to make any improvements to your business? In light of all the resolutions that may (or may not) have been broken by now, we decided to share a few resolutions you could put into place to improve your business and its processes.

0 Comments
Continue reading

Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200