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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What You Need to Know About the Lifespan of the Windows 10 OS

The end of support for Windows 10 is scheduled for October 14, 2025. While that is a couple of years away, it's crucial to start strategizing for the future now. After this date, Microsoft will cease providing technical assistance, security updates, and bug fixes for the operating system. This means that continuing to use Windows 10 beyond that point could expose users to security risks and performance issues.

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Tip of the Week: Enable or Disable Startup Programs in Windows 10

Have you ever booted up your computer at the start of the workday only to find it slow and sluggish? Sometimes this has to do with how many startup processes are occurring when your computer is just starting to wake up. You might be able to give it a little morning jumpstart by disabling certain startup processes or programs.

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Getting Acquainted with Windows Hello

As time has passed, more focus has been put on balancing a user’s identity authentication in terms of its convenience versus its security. This is what has led to the development of solutions like Windows Hello, the biometrics-based system that Microsoft has introduced into the Windows operating system.

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Tip of the Week: Delete Temporary Files in Windows

We’ve all been in a place where the storage on our computer fills up a little too quickly for our liking. While you could delete or store unused files in the cloud, there is another method that you can use to quickly free up a little extra space that you might not have realized is there. If you can delete temporary files, you might find that you suddenly have a lot more storage space to play around with on your computer.

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A Major Update to Windows 10 Is On the Horizon

Back in 2015, Microsoft confirmed that Windows 10 would be the last version of Windows, meaning that we should not expect Windows 11 anytime soon. Still, a major update to the Windows 10 operating system has been confirmed to be on its way. What’s coming with this next update to Windows 10, and what does it mean for your business?

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Taking a Short Look at Windows 10’s Action Center

Windows 10 has been out for almost five years. Now I ask you, have you ever used the Windows 10 Action Center? If the answer is yes, good for you. If the answer is no, it is time to talk about the almost hidden part of Windows 10, and tell you how you can use it to your advantage.

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Tip of the Week: Keyboard Shortcuts Using the Windows Key

Keyboard shortcuts have long been used to move things along faster. In 1994, just about the time that Windows 95 was released, Microsoft produced the new keyboard layout that incorporated the brand-pnew Windows key (or Win Key). When pressed, the Windows Key would immediately open the start menu, which debuted in the software.

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Windows 7 EOL is Not the End of the World

Windows 7 is only days away from being officially retired by Microsoft. The software company has done all it can to try to educate users about the end of the OS, which has its last support update on January 14, 2020, but won’t be getting any more. As of this writing there are still nearly 25 percent of computers running Windows 7. Let’s take a look at why it is imperative that you upgrade or find a solution to get out from under the Windows 7 OS. 

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What is Windows 10’s Timeline?

Microsoft Windows has been a staple of personal computing for almost 35 years. When Microsoft retires their Windows 7 OS in a couple of weeks, they will be left with only two PC OSs functional: Windows 8.1 and Windows 10. Today, we will take a look at the Windows 10 OS and when to expect Microsoft to release a new operating system.

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Windows 7’s Time Has Come

Chances are if you are still using Windows 7, you’ve begun to see warning messages about its imminent end-of-support date. Microsoft is retiring support for one of its best tools on January 14, 2020 and if you are still running Windows 7 after that date, it could put your whole IT infrastructure at risk. Let’s take a look at the particulars of Windows 7’s retirement and what your options are.

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Is Microsoft 365 an Option for Your Business

Microsoft offers solutions that have a proven history of being assets when businesses adopt them - but like most any solution, what may fit well for one, may not fit well for all. Here, we’ll consider one of Microsoft offerings to help you determine if it is the right solution for your needs and requirements.

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Tip of the Week: Usability of the Taskbar

If you take a look at any computer in an office environment, there is a solid chance that it is running the Windows operating system. Whenever we have the opportunity, we like to share tips and tricks to help both normal and power users alike get the most out of their operating system. Follow these tips and you’ll be able to make navigating your computer just a little bit easier.

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Tip of the Week: Easy to Remember Windows 10 Tips

Windows 10 calls on the success (and failures) of previous versions of the operating system to deliver a truly dynamic solution to users. To get the most out of your Windows 10 workstation, we recommend following these five tips. They are simpler than you might think, and you can get unprecedented value out of them.

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Alert: Microsoft is Retiring Two Major Operating Systems

Windows is a great operating system, but unless you’re keeping track of which version you have, you’ll be in for a rude awakening when it comes time to upgrade. In just six short months, there will be two Windows End of Life events for major technology solutions: Windows 7 and Windows Server 2008 R2. You need to start thinking about upgrading now before it’s too late to do so.

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Tip of the Week: Change Your Display in Windows 10

Customizing your display settings is one of the best ways to make Windows 10 feel like your own experience. There are a ton of settings you can change to your specifics. This week’s tip will walk you through how you can change the settings on your displays, whether it’s a new monitor or the old one you’ve been using since the beginning.

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Tip of the Week: Sync the OneDrive Files You Need with Windows 10

Microsoft OneDrive is a cloud file hosting service that uses synchronization to allow users real-time access to saved information. OneDrive, is most associated with Office 365, to which it offers one terabyte of cloud storage (there is a free tier for consumers as well). Since OneDrive is often used to save Word, Excel, Powerpoint, and OneNote documents, having access to this information from your navigation pane inside of Windows 10 makes it simpler for users to get to files inside of OneDrive. Today, we’ll take a look at how to set the feature up to sync with OneDrive.

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Tip of the Week: Sync OneDrive with Windows 10

Microsoft OneDrive is a tool that many organizations take advantage of for cloud-based file sharing and real-time access, but did you know that it can sync files to your desktop? OneDrive is often used to save Word, Excel, PowerPoint, and OneNote documents, so being able to access them on your Windows 10 device only makes it easier and more efficient to work on them. We’re going to walk you through how to set up this syncing. You can trust us when we say it could change your work life for the better.

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Tip of the Week: Navigating the Taskbar in Windows 10

Computers are great tools to get work done in the office, but only if they are used effectively. Employees looking to get more out of their Windows workstations can utilize the taskbar to get around faster. We’ll discuss some of the ways your business can take better advantage of the taskbar, as well as what it’s capable of.

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Tip of the Week: A Few Tips That Will Help You Boost Your Windows 10 Speed

Windows 10 is a great option for businesses that want to get the most out of their computers, but it can be a bit slow at times. This week’s tip is dedicated to helping you get the most out of your Windows 10 PC and speed up certain tasks.

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Windows 7 Support Available, For a Price

Microsoft is coming to the end of its support for the wildly popular Windows 7 operating system, but that doesn’t mean that they won’t make a contingency plan for those organizations that haven’t yet made the jump to new systems. It just won’t be cheap. We’ll break down the upcoming Windows 7 end of life event, and how Microsoft is offering an olive branch of sorts to organizations that simply haven’t upgraded away from this OS.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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