Directive Analytics

Directive Blog

Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Malware That Targets Android Can Cause Major Problems

You often hear about malware that infects desktop PCs, laptops, or servers, but other types of malware that infect mobile devices also exist. One such malware, a threat called TangleBot, has been discovered, and it can become seriously problematic for both workers and consumers utilizing Android devices—especially in today’s mobile-centric workplace.

0 Comments
Continue reading

Steps to Take When You’ve Lost Your Phone

If you’ve lost or misplaced your smartphone (or tablet), it’s critical that you act quickly. Every second counts, especially if you suspect that your device was stolen. Here are the steps you need to follow immediately, even if you think you simply left it at a restaurant or in the backseat of a taxi.

0 Comments
Continue reading

Dangerous Android App Masquerading as System Update

Let’s face it, most people are glued to their phones when they have downtime. Many don’t look up to cross the street. With this much dedication to their individual mobile devices you’d think that people would be more careful about what they download.

0 Comments
Continue reading

Android Apps Suddenly Crashing? You May Have Had a Bad Update

Google’s Android operating system has about a 71.9 percent global market share, making it the most used smartphone operating system in the world. It’s well-trusted, and although the experience differs since phone manufacturers customize Android to fit their device, generally the operating system is pretty stable. This wasn’t the case for a massive number of users around March 22nd, 2021.

0 Comments
Continue reading

Tip of the Week: Lesser-Known Google Play Features

Android device users rely on the Google Play Store to source applications, but many may not be aware of the controls and features that the Play Store has to offer. Let’s go over some of these features that could prove useful.

0 Comments
Continue reading

Steps to Take Before You Accidentally Lose Your Phone

Nobody intends to lose their smartphone. For some of us, our mobile device is glued to our hands for a good portion of the day—it’s hard to imagine simply leaving it somewhere, right?

Mistakes happen. It doesn’t take more than a few minutes to set your smartphone up so you can track it down easily if you lose it. 

0 Comments
Continue reading

Tip of the Week: Using Your Android Device from Your Desktop

Windows 10 has long played nice with the Android platform, but did you know that there is a way that you can actually use the same apps you would find on your mobile device on your PC? For this week's tip, we'll go over how you can enable this capability.

0 Comments
Continue reading

Tip of the Week: How to Alter the Android 11 Power Menu

If you need a reason to upgrade to Android 11, it comes with a highly useful selection of options when you access the menu that appears when you hold down the power button on your device. However, you have the option to add much more value to this menu. To do this, you’ll need to make a small investment in an automation-driven third-party application known as Tasker. 

0 Comments
Continue reading

Tip of the Week: Activating Android Guest Mode

While you probably aren’t super enthusiastic about loaning out your mobile device right now, you may not have ever been. After all, you’re effectively handing over a bunch of personal data bundled into a convenient package. However, Android has had a feature that makes it substantially more secure to share your device for some time now.

0 Comments
Continue reading

Tip of the Week: Simple Fixes to Common Android Issues

As capable as the Android platform is, there are a few significant shortcomings that can negatively influence the user’s experience. Here, we wanted to offer a few tips to help you eliminate or avoid these shortcomings as you work with your mobile device.

0 Comments
Continue reading

When Securing Your Smartphone, Some Options are Better Than Others

Today’s smartphones are equipped with assorted ways that users can authenticate their identity, from the now old-fashioned PIN to basic biometrics. However, while these options are available on a wide range of phones, not all of them are equally secure. Let’s look a bit closer at these authentication measures to find out which is most effective.

0 Comments
Continue reading

Let’s Take a Look Around Android 11

There may not be any “official” date set for the release of Android 11, we have gotten a glimpse of it through beta testing. Let’s take a look at some of the features you might see when the OS officially launches.

0 Comments
Continue reading

Tip of the Week: Altering Your Android Device’s Power Settings

As a smartphone gets older, it’s battery will start to degrade. For years it was as simple as replacing the battery on the device, but over the past several years, no major smartphone manufacturer builds devices with removable batteries. Fortunately for users, the Android OS has made it a point to build power settings into the software that provides them the ability to manipulate how power is used on the phone. Today, we will take a look at some of the settings you can use to keep your device running longer.

0 Comments
Continue reading

Tip of the Week: Avoid These Types of Android Apps

The Google Play Store has a massive selection of applications available for users to download. Unfortunately, just because they’re available to be downloaded, doesn’t necessarily mean that they should be downloaded. In fact, many of these apps should be avoided. For this week’s tip, we’ll go over a few categories of application that you shouldn’t download in the first place.

0 Comments
Continue reading

Google is Introducing Verified Business SMS to Android

How often do you find a message in your SMS inbox that has clearly come from a business, but you almost have to wonder, simply because the incoming number seems to be randomized? Google has taken notice of this challenge, and so has rolled out a means for businesses to confirm that they are in fact the ones sending a particular message. 

0 Comments
Continue reading

Tip of the Week: Restoring Your Android Applications

While there aren’t many reasons that you would want to restore your existing Android applications, the ones that do factor in are pretty compelling. Here, we’ll take you through the process of doing just that.

0 Comments
Continue reading

Android Work Profiles Enable Productivity

Many users want to use personal devices in a business setting, but some businesses do not support Bring Your Own Device (BYOD) due to fear of data loss. There are a few options to separate work data, but not restrict users from their own personal apps or data. Today we will look at how your business can take advantage of employees that already having a capable device, and how you can keep them from compromising security.

0 Comments
Continue reading

Tip of the Week: Android Makes it Easy to Block Telemarketers

b2ap3_thumbnail_block_calls_400.jpgEveryone gets unwanted calls from unsolicited numbers on their smartphone. It’s a part of life. What matters, though, is how you deal with these callers. While a pretty comprehensive solution to this problem can be contacting your provider, some more recent models of Android smartphones have the ability to blacklist phone numbers built right into the device.

0 Comments
Continue reading

Tip of the Week: Five Deliciously Useful Tips for Android Pie

Although Android Q is on its way, Android Pie still has a lot to offer a user - a lot of which many users may not be aware of. For this week’s tip, we’ve compiled a few ways that Android Pie allows you to customize your phone to be the productivity machine you want at your side.

0 Comments
Continue reading

Tip of the Week: Where to Find Your Android Downloads

Our smartphones have become an indispensable part of our personal and professional lives. As such, we often download various media to them that we want to find again later… unfortunately, this isn’t always so easy. For this week’s tip, we’ll go over where to find those files that you have downloaded.

0 Comments
Continue reading

Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200