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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

3 Ways Modern Software Can Make Running a Business Easier

The entire point of modern technology is to make things easier. Businesses don’t invest in computers and software simply to throw away money—technology exists to streamline operations and help you get more done in less time.

Let’s look at some of the standard technologies your business should consider to gain more value out of your technology.

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A Key to File Sharing: Following Best Practices

Businesses rely on data. That is no secret. Regarding a file-sharing strategy for a small business, choosing effective and secure strategies is crucial to ensure smooth collaboration and protect sensitive information. Here are some best practices for small business file sharing.

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These Tech Solutions Can Eliminate Some Stress in the Workplace

Businesses have a lot of stressful things going on at any given moment, especially when timelines and deadlines are considered. You have projects that you need to complete for your customers and employees who need to be paid on time, and you would be hard-pressed to find a situation for your organization that isn’t under some sort of time crunch. How can you use technology to make sure that these timelines are met? Let’s go over some solutions.

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Two Approaches to Collaboration Your Business Can Benefit From

Collaboration is the key to many businesses' success and through the use of technology, your collaborative success could improve exponentially. The problem becomes how to determine what kind of collaboration tools work right for your situation. Today, we’ll go through two different types of software that can help improve your organizational collaboration.

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4 Steps for Revolutionizing Your Conference Room

We’ve seen the conference rooms of a lot of businesses, from the modified break-room with stale coffee to immaculate lecture rooms with plush, comfy seats, and everything in between.

A good conference room can do a lot to impress potential clients and customers, encourage collaboration within your team, and leave a great impression on potential employees too. While we’re not going to pretend to be interior decorators, there are definitely some important steps that we can assist with to make sure your conference room is up to the task.

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These Communications Tools are Driving Modern Businesses

Imagine doing your job without the advanced communications tools that you have access to. It would make things much less efficient. Most organizations use all types of different solutions to be able to support their workforce and customers, but in today’s business, there are three solutions most organizations have come to depend on. Let’s take a look at these three today.

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Three Cloud Functions that Can Change Your Business Forever

We write a lot about the cloud; for good reason. It is one of the most utilized and valuable technologies available to business. The cloud plays a pivotal role in elevating mobile productivity, offering diverse services and features that empower users to access, collaborate, and efficiently execute tasks. Here are three key ways in which the cloud contributes to mobile productivity.

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Seven Ways VoIP Makes Business Better

Voice over Internet Protocol (VoIP) has become an indispensable tool for businesses, with over 30 percent of them adopting it as their primary means of communication. Beyond its telephony capabilities, VoIP plays a pivotal role in modern collaboration by seamlessly integrating with various communication and collaboration tools. Here are seven ways in which VoIP enhances collaboration.

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Microsoft Rolls Out Changes to Teams Collaboration App

Microsoft developed the Teams platform with the aim of enhancing collaboration among individuals. The rise of remote collaboration has been ongoing for several years, and the COVID-19 pandemic solidified its place as a standard feature in business operations. Recently, Microsoft has introduced several enhancements to the platform to further augment its functionality.

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Four Tools Small Businesses Must Consider

Small businesses are increasingly dependent on technology. If your business is looking to invest its capital into operations, the following digital tools can go a long way toward helping you meet your short and long-term goals. 

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Prepare to Tackle These Collaboration Security Pitfalls

How does your business handle communication? Does it struggle to properly use its technology and collaboration tools? If so, we have some tips that can help you avoid the most common collaboration mistakes, particularly those related to data security. Read on to learn how you can ensure you’re not putting your data at risk needlessly with inappropriate collaboration security mistakes.

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4 Common Pitfalls Holding Back Your Business’ Collaboration

Collaboration tools can be remarkably helpful for businesses, if not downright essential to their success. With the right tools that are, of course, configured the right way, you can see exponential returns on your investment as your staff enjoy the many benefits they provide. Today, we want to discuss four common pitfalls with your collaboration tool security that must be addressed.

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Tip of the Week: How to Get People to Listen to You Better

It’s important that you are able to communicate with the people you work for, with, and over; and a big part of this is ensuring that your points are heard. Let’s go over a few strategies and techniques that can help you ensure that those around you are apt to listen to what you have to say.

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Improve Your Collaboration Through Technology Solutions

With collaboration remaining an important component of any successful business, it’s important to foster productivity and innovation through strategic implementation of technology solutions designed for this express purpose. Today, we want to discuss some of the aspects of collaboration you need to know to do it more effectively, as well as technology that facilitates this process.

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Understanding the Five Levels of Delegation

As the boss, you’re in a position to offload many of your business’ responsibilities to your employees. That’s more or less why you have employees in the first place. However, there’s more than one way that you can delegate tasks, depending on your personal style of management and the work style of each of your employees.

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Good Communication is Critical, Incredible Communication Leads to Innovation

Innovation is important to businesses because there are advancements in technologies and strategies that are made all the time that help to improve these businesses’ processes. Although there are several niche business communication strategies to consider—which may apply to your business—we’ve listed the top five universal strategies that all businesses should regard as critical:

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Is Your Business Being Held Back By All Those Meetings? Research Says Yes

Meetings are a common hold-up for getting things done in the office, an idea that is certainly not unfounded. Research supports the premise that meetings impact productivity. Let’s consider what the numbers say and how you can work to ensure meetings don’t influence your company’s productivity in a negative way.

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Get More from Mobile: 4 Things You Can Do to Improve Your Mobile Productivity Strategy

Smartphones are a critical part of your business’ productivity, but sometimes you and your employees might have differing views on how to translate that productivity into profitability for your business. If you want to avoid the pitfalls associated with smartphones, well, today’s article might just be for you. Here are four tips and tricks you can use to get your smartphones to work for you.

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There are Immense Benefits Inside the Modern Productivity Suite

Productivity suites are universally one of the best tools for getting work done in the business world, so if you’re not familiar with the term, then take a moment to consider how often you use Microsoft Office products or the Google Workspace apps. These are productivity suites, and they are remarkably important and valuable for your company, whether you realize it or not.

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Collaboration Practices for Efficient Cooperation

Communication is a key part of doing business. Today, there are a variety of solutions devoted to improving your business’ communications strategy in some way, shape, or form. Here, we’ll go over the communications tools that businesses use today, and discuss why today’s business should be invested in most or all of them.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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