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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Is Older Technology Really That Bad?

While it may sound strange coming from a managed service provider, there is some wisdom to the adage, “if it ain’t broke, don’t fix it.” We know, we know… it sounds a little hypocritical for us to say something like this, when we spend so much time touting the values of proactive maintenance and similar strategies. However, this now-cliché statement certainly holds water, as exemplified by many modern technologies—including the Boeing 747.

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Online Platforms are Collaborating for a More Secure Election

The United States of America is well into its 2020 election season. Social media platforms, and other online services, are taking notice. Given the misuse of social media and other platforms in past contests, there is little wonder that there is some very real pressure on these platforms to establish policy and security measures to prevent these behaviors this time around.

Here, we’ll take a neutral look at the situation, and explain the initiatives that online platforms are now enacting.

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Six Things to Consider When Moving Your Business

When you move your business into a new workspace, it can be one of the most exciting times for both you and your staff. It isn’t easy, of course, but today we thought that we would give you a short list of considerations that you should take in order to make this process go smoothly.

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How to Judge the Quality of an IT Provider’s Services

It’s a safe assumption that your business relies on some technology in order to operate (after all, you are reading a blog on the Internet). As a result, it is likely that you will require some level of IT support at some point. While this may sound like something simple enough to find, you need to keep in mind that not all IT service providers will necessarily provide the same quality of service.

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Work and Fun Don’t Have to Be Mutually Exclusive Concepts

All work and no play makes Jack a dull boy, as the saying goes, but is this really useful advice if you’re trying to keep Jack, Jill, and the rest of your team engaged in the workplace? As it happens, it is! Let’s explore how you can use gamification to your business’ benefit.

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A Brief Look at Virtual Assistants

There is no doubt that you have come across the virtual assistant (or voice assistant). Whether you have it on a smartphone or you use it via a digital speaker in your home, you have probably spent some time using some type of virtual assistant. 

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How to Keep Your Employees from Burning Out

One of the most - if not the most - critical resource your business relies upon is your workforce. Your employees are what keep your operations, well, operational. As a result, they are one of your most important resources to maintain as well. They are human beings, and without the correct treatment and management, even your best employee could burn out.

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Does Tech in School Fill Up the Honor Roll or Seats in Detention?

We typically use this blog to share information about the technology that a business should be leveraging - but in this blog, we’ve decided to focus on a different group that is increasingly reliant on technology: students. As these pupils will someday make up the workforce and almost certainly utilize technology on a daily basis, it is important that their education reflects this increase in their curriculums. Here, we’ll consider some of the effects (good and bad) that this has had.

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Our Top 7 List of IT Myths and Wild Conspiracies

Being in IT, we’ve seen and heard it all. Between the campfire horror stories of technicians to the outlandish IT conspiracies and ‘home remedies’ that get passed around, we’ve decided to compile a list of some of our favorite IT and technology myths.

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You’re Training the Business’ Future, Not Your Replacement

Planning for your business’ future is a critical activity to carry out, and we aren’t just talking about next quarter. You need to be sure that you are ready to accept that today’s status quo  isn’t permanent. Your business or your position should grow, which means that you and your employees are going to need to embrace more responsibility and authority, exploring different roles.

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How to Maintain Your Employees’ Health for Everyone’s Well-Being

It isn’t often that one hears it discussed in the office, but the human body is an incredible piece of technology. Since your employees are so key to your business’ success, you’d benefit from doing everything you could to help your employees to take good care of their physical health.

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Automation is Exciting, But your Employees Might Be Worried

It’s no secret that business operations have a lot of moving parts that need to be considered. The thing is, these parts are most likely the simplest elements of any workflow, but take up large portions of time simply due to the number of them that need to be addressed.

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How Virtual Reality May Make Walking a Reality for These Paralyzed Patients

Virtual reality is quickly becoming a smash hit with many industries, but one of the most incredible and unexplainable phenomenons has to do with VR’s use in the medical sector. While it’s been thought that VR can be used to help paraplegic patients to walk again using brain-controlled robotic limbs, recent innovations have shown that this has the ability to go above and beyond its expectations.

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Fare Thee Well RadioShack, Makers of Fine Electronics and Sweet Commercials

b2ap3_thumbnail_radio_shack_bankruptcy_400.jpgLast February RadioShack declared Chapter 11 bankruptcy and announced plans to sell between 1,500 and 2,400 of its stores. IT techie’s around the country are mourning the loss. It almost feels like losing a friend that’s always been there for you. We need closure, so let’s all gather around the store’s silicone grave and say fare thee well to RadioShack.

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Simon Pierro, the “Wizard of iOS,” is a Different Kind of Magician [VIDEO]

b2ap3_thumbnail_tablet_magic_400.jpgDo you remember the good old days when a simple magic trick was capable of bringing a smile to anyone’s face? Optical illusions, card tricks, or sleight of hand; all of these are basic tactics used by the average magician. However, Simon Pierro, a German magician, uses his iPad to come up with mind-bendingly spectacular tricks that take advantage of modern technology.

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Tip of the Week: 10 Google Easter Eggs - Because the Internet Isn’t Distracting Enough

b2ap3_thumbnail_google_easter_eggs_400.jpgIn a recent poll by WSJ/NBC comparing tech companies to US presidential candidates, Google came out on top with 67 percent of respondents having a positive opinion of the company. Compare this to Apple’s 54 percent, and 43 percent going to the highest-rated candidate. Perhaps Apple and the politicians can take a cue from Google and make use of Easter eggs, because who doesn’t love Easter eggs?

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The Future is Here: Domino’s Now Has Pizza-Delivering Robots

b2ap3_thumbnail_pizza_robot_400.jpgRobotics are making leaps and bounds in all sorts of different industries. Robots aid doctors with surgery, work in manufacturing plants, and perform countless other functions. Now, we can add “pizza delivery” to this list, thanks to a somewhat bizarre and extremely welcome innovation by the Domino’s pizza chain.

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The “Send Me to Heaven” App May Be the Most Devious Technology Prank Ever [VIDEO]

b2ap3_thumbnail_prank_app_400.jpgWhat if we asked you to throw your expensive smartphone high up into the air, just for the fun of it? You’d probably tell us to take a hike. However, thousands of phones get tossed into the air and put at great risk every day, thanks to an app designed for just such a purpose. In our opinion, this may be the greatest (and most devious) technology prank of all time.

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If Classic Monsters Were Computer Viruses

b2ap3_thumbnail_halloween_it_400.jpgWhat’s scarier, monsters or computer viruses? While it would be horrifying to be caught in a dark alley with a vampire, it would also be terrifying to lose your data to a hacker. Each entity is scary in its own right, but how frightening would it be if the two were combined?

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What Would it Take to Disable the World’s Technology Infrastructure?

b2ap3_thumbnail_threat_of_cyberwar_400.jpgFor argument’s sake, do you think society today relies too much on technology? In the Information Age, both businesses and governments have to be more careful than ever about how they approach cybersecurity. However, what would happen if a massive cyber war were to render any and all computing systems in the United States inert? Granted, such a powerful, in-depth attack is unlikely, but it’s sometimes fun (and frightening) to examine the worst-case scenario.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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