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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How You Can Use Technology to Free Up Capital

Businesses need money to operate and sometimes it can be awfully difficult to find enough financial wiggle room to do the things that you want to do after all the bills are paid. Finding the right technology can help. By building a more efficient business, tasks take fewer resources to accomplish and that provides opportunities such as better revenue generation or the ability to reallocate certain resources to better fit your organization’s immediate goals. Let’s take a look at some tech that can help achieve this goal.

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It’s Time to Plan Next Year’s Budget, so Consider Managed IT Services

As we’re in the midst of Q3 of 2023, common wisdom says that now is about the time that small businesses should be planning their budgets for the next fiscal year. As such, if you haven’t already done so, it’s time to give managed IT services some serious consideration.

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Is Your Phone System an Antique?

As computer techs, we try not to judge older technology. After all, if it still works for you, and it still works properly after all these years, it can sometimes simply be impressive. And to be completely honest, as amazing as modern devices and technology are today, sometimes even the geekiest of us look back with fondness of the simpler times, when you needed a little plastic stylus to tap away at your tiny phone screen.

With that said, usually technology doesn’t age gracefully, and while you might not realize it, your business could be leaving money on the table by sticking with the more vintage stuff.

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How to Judge the Value Cloud Computing Can Deliver

While one of the big selling points of the cloud has always been how cost-effective it can be, it is important to remember that this isn’t always the case. There are situations where the value that a business gets from the cloud isn’t really worth the price of admission. Let’s take a few moments to break down how you can evaluate the value that the cloud can offer you, and how to use this data to your advantage.

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The Best Oneonta Business Telephone Systems

This is a comprehensive guide for businesses in Otsego County on picking a reliable, capable phone system. The truth is, businesses throughout Oneonta and the surrounding area have been at a bit of a disadvantage over the years, as local telecom providers haven’t been keeping up with modern technology, and the alternative options are geared towards residential use.

Let’s explore the latest trends, features, cost savings, and benefits of modern phone systems, to ensure that your business gets a solution that helps you stay ahead of the competition.

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Do You Know How Much You Should Be Spending on Cybersecurity?

Nowadays, you can’t afford not to have some portion of your business’ budget set aside for cybersecurity. The question is, how much do you need, and what should you be spending it on first? Let’s take a few moments to dig a little deeper into this question and examine a few cybersecurity protections you should establish as your business’ baseline defenses.

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Three Considerations That Can Save You Money on Your Technology

If you are on the purchasing end of software, you know it can be pretty expensive and it can cost just as much or more to maintain over its lifecycle. You know what is more expensive? Not having a plan for either thing. This month, we thought we would discuss some topics that can help you not waste money on technology. 

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How Your Nonprofit Can Secure Grants for Your Technology Infrastructure

Nonprofits typically rely on the funding provided to them by grants in order to operate. Fortunately, there are many grants out there for the nonprofit to take advantage of, many based on the cause the nonprofit works towards and many intended to support the use of technology by these organizations. Let’s explore what makes IT so critical and impactful for the nonprofit, and where technology grants may be found.

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3 Ways that Managed Services Can Boost Your Business’ Profitability

In good times and bad, profitability is the priority for most businesses out there. Having said that, this priority is typically a challenging one to achieve, but did you know that there are a few different ways that investing in a relationship with a managed service provider can help increase your productivity—and as a result, your overall profitability?

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How You Spend Your Business’ Money Matters

Your decisions with capital will bleed into every part of your organization, so it’s crucial that you are able to determine the difference between capital expenses and operational expenses. When you know what each of these accomplish, you can do more with the same amount of capital.

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In Battle Employee vs. AI, Everyone Can Be a Winner

For many years now, there’s been a bit of a fear of AI—artificial intelligence—in the workplace, all while it has been put into practical use more and more often in many businesses. This all ties back to the work of Alan Turing, who (amongst his accomplishments in computing) created what we know as the Turing Test as a means of gauging how intelligent a computer is. 

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How to Safely Adjust Your IT Budget in Tough Times

When times get tough, businesses are pretty quick to start cutting costs wherever they can…and frequently, the business’ IT is the first thing to hit the chopping block.

While we contend that IT is the last thing you want to cut back on when times are tough, you may not have a choice. Therefore, we wanted to take a few moments to explore how you can resist some of these cuts—and if not, what you need to prioritize.

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Why Your Business Needs Cyber Insurance (and What to Look For)

We get it—nobody likes to think about the prospect of being impacted by a cybersecurity incident, but it’s like any other unpleasant event in that it is best to prepare for it. In fact, today’s businesses can invest in a cyber insurance policy to help prepare for such an eventuality.

Let’s go over some of the ins and outs of cyber insurance so that you are prepared to make the best choice of provider for your business.

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Don’t Fall for the Google Business Profile Scam

There is a scam going around that convinces organizations to pay for their Google Business Profile, and if you paid for this free service, you’ve fallen for the trick. Google is taking legal action against the scammers who have dragged their name through the mud, using Google’s notoriety to defraud businesses who just want to look competitive.

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If “Google” Charges You for a Business Profile, You’re Being Scammed

Let me ask you a question: how much did you pay Google for your Business Profile? Unfortunately, if the answer was anything other than “nothing,” you’ve been scammed. Google has actually announced that they are taking legal action against scammers who impersonated the company in order to defraud small businesses.

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IT Costs are Rising on a Global Scale…Here’s Why

No matter how big your business is, you’ll always have technology expenses. It’s just a fact of the current workplace, and your profits will be inexorably tied to how well your IT works for you. Furthermore, the more IT costs rise, the more impact small and medium-sized businesses will feel from them. Today, we wanted to address this issue and how you can minimize the frustrations that stem from seemingly uncontrollable technology costs.

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Are You Alienating Employees By Forcing Them Back to the Office?

Look, we get it: remote work has become a bit of a topic of contention lately. While employees have been relishing the benefits that remote work offers them, many employers have been doing everything they can to bring their workforce back into the workplace.

Now, it wouldn’t be unfair for you to assume that we would push remote work as a managed service provider because we just so happen to assist businesses in managing it as a part of our services. This is true enough…but we aren’t the only ones with an opinion on the topic.

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How to Determine the Costs Associated with Your Printing

Sad to say, but for the foreseeable future, cost control is going to be the number one priority for almost every business. With the impacts of the COVID-19 pandemic still lingering, and revenue streams interrupted, many businesses are still being extremely cautious with their capital. One place where most businesses can cut back is on printing. Let’s discuss how to cut your organization’s printing costs. 

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Embrace the Best Business Telephone Capabilities

Let’s face it… when you think of business communications, the telephone is still one of the first things to pop into your head, right? Telephony has been intrinsically linked to business since it was first created, and as technology has advanced, so has our capability to use the phone to our advantage.

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Why IT Spending is Bucking Current Economic Trends

With inflation proving to be a significant concern for businesses at the moment, reaching highs that it hasn’t in decades, there is a distinct need for businesses to get as much value as they can out of the investments they make.

Let’s discuss a few technologies that offer this more desirable cost/benefit ratio so you can consider them for your own use.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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