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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: New Password Recommendations by NIST

Passwords are always a major pain point for businesses, but in some industries, their importance is emphasized more than others. In particular, government-based organizations need to be prepared to keep more secure passwords. While we understand that not all organizations are government-based, there’s something to be said about proper password practices that we can all learn something from.

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Powerful Physical Security Options

Data security isn’t the easiest thing in the world to plan for, especially if your organization doesn’t have any dedicated security professionals on-hand. While protecting your data with traditional methods, like passwords, firewalls, and antivirus, is important, what measures are you taking to make sure a thief or hacker isn’t just walking into your office and making off with your technology?

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Prioritize the Protection of Your Google Account

Chances are you have a Google account, whether it’s for business or personal use. It’s more accessible today than ever before and provides a solid way to gain access to several important features and accounts. Considering how much can be done with a Google account, users forget that they can put their security and personal data at risk. Here are some ways that your Google account is at risk, as well as what you can do to fix it.

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Why Your Google Account’s Security is So Important

These days, it seems that to have a computer is to have a Google account. If one isn’t used for professional purposes, it is used as a personalized solution - and no wonder. The convenience and accessibility of these accounts alone are compelling, even before one considers the versatility that this account brings with it. Unfortunately, these benefits can be quickly overshadowed by risk if a Google account’s security is overlooked, even if unintentionally.

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Tip of the Week: Watch Out for Scammers During the Holidays

Scammers find the holidays to be a wonderful time for stealing from unsuspecting victims. They know that the gift-giving season inspires others to spend a lot of money, which means that sensitive information, like credit card numbers, is up for grabs in bulk. As a consumer yourself, you’ll have to keep an eye out for these scams to make sure that you’re staying as safe as possible this holiday season.

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How the Grinch Didn’t Send that Email!

An email’s important,
That much is clear fact -
But you need to stay safe
From an email attack.

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Don’t Get Scammed with Gift Cards

It’s the holiday season, and shoppers are flocking to stores to find the perfect gift for anyone: the gift card. However, these handy little plastic rectangles may not be so perfect after all. This year, they’ve been a key component to a business email compromise scam that has been popular in the past few months.

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During the Holidays, Cybersecurity Matters at Work and Home

We’re right in the thick of the holiday season, which means two things: one, there’s a lot of data being exchanged between businesses and consumers, and (on a related note) two: there’s ample opportunities for cybercrime, targeting business and consumer both. Whichever side of the coin you are on at any moment, you need to be aware of the risks, and how to mitigate them.

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Tip of the Week: Visiting Useful Windows 10 Features

Windows 10 isn’t just a great operating system for getting things done--it’s also jam-packed with features that you might not even have known about. This week’s tip is all about some of the handy features that Windows 10 can provide for your office.

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Here is How Antivirus Keeps a Business Safe

A lot is made about antivirus as a part of a comprehensive network security platform, but how does the system really work to eliminate threats? Today, we will take a look at an antivirus solution to show you how it goes about removing unwanted files and other code.

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Those Irritating Spam Calls May Not Last Much Longer

While the phone is still a useful communication tool, it lately has been the cause of a large amount of stress from businesses and users alike. While caller ID was once also a useful tool to help stop spam calls, we now cannot trust the numbers it provides. Letting personal calls go to voicemail to check them is one thing, but a business shouldn’t do that. What can they do?

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A Secure Wireless Network Allows for Better Business

Wireless Internet access for a user’s devices isn’t just a luxury these days--it’s expected. If the Wi-Fi drops out for any reason at all, chaos strikes, rendering any ability to stream content or access the Internet a moot point. This is particularly the case for businesses that have technology solutions reliant on wireless access. How can you make sure your wireless network is as strong and reliable as possible?

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Setting Android’s Security Options

You might be shocked to find out that your mobile device holds a considerable amount of personally identifiable information on it. This has prompted many users to secure their phones at all times, but others simply ignore the threat and brush it aside. Since Google makes it so easy, there’s no excuse for Android users not to secure their devices. Here’s how you can do it.

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Your Business May Be Most Vulnerable from the Inside

It can be easy, with all the threats covered in the news, to assume that the biggest dangers to your business all come from the outside. This is a dangerous mistake, as there are plenty of vulnerabilities that originate from within your organization, making it easier for outside threats to come in, if not being bigger threats in and of themselves. Below, we’ll review some of the biggest, mostly internal dangers that your business may face.

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Tech Term: Zero-Day

You might hear the term “zero-day” when discussing security threats, but do you know what they actually are? A zero-day threat is arguably one of the most devastating and dangerous security issues your business could face, and if you’re not prepared, they could be the end of it.

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Bing Offers Malware and Filth

With a meager market share that is one-third the size of Google’s, one would think that Bing would be trying to keep controversy away from a user’s search results. However, the Microsoft search engine has recently encountered a few notable PR disasters that may be enough to convince some not to use it - especially if it leads to a security breach.

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Uber Demonstrates the Importance of Disclosing a Data Breach

If your business was breached, would it be better to keep it a secret, or should you disclose it to your clients? Uber has proven that trying to hide it is a mistake, and a costly one at that.

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The Internet of Things Continues to Expand

The Internet of Things is now made up of over 15 billion devices. 15 billion. This number includes both consumer devices in a home environment as well as business devices that are typically used in an office setting. As such, you cannot risk ignoring this phenomenon, whether it’s from a security standpoint or one of practicality. We’ll discuss the many ways the IoT is shaping business practices in today’s modern office.

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reCAPTCHA: The First Line of Defense

Security is paramount. These days, hackers are aggressive and relentless when it comes to using exploits to test your security. So much so that even when applying multiple layers of protection across a site, the server, and keeping everything patched, threats can sneak in. This is why it is critical to have a first line of defense; in this case, a CAPTCHA.

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Cloud-Based Security Is Concerning for Small Businesses

The cloud is such an important part of today’s business environment that most organizations use it to some extent, even if it’s just for basic storage needs. However, the cloud needs to be properly maintained, starting with the way you secure your cloud services. Take a moment to ask yourself if your cloud--whether it’s hosted on-site or by a provider--is safe and secure.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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