Running a business today without technology is pretty much impossible. Whether it’s email or messaging for communication or point-of-sale software for stores, every business depends on tech. Where there’s tech, there has to be someone to manage it.
If you own a small business, you might not have the budget for a full IT team. That means your employees might be left to figure things out on their own. Sounds like a money-saver, right? Not really. Most employees aren’t trained to handle IT issues, and if something goes wrong, it could cost more time and money than you expect.
For example, let’s say an employee tries to update their computer with the latest security patches but messes it up. Now their computer isn’t working, and they can’t do their job. You’re paying them for the day, but they’re just waiting around for someone to fix the problem. This wasted time is called downtime, and it’s a huge reason why IT maintenance should be handled by experts.
Even if you have an in-house IT team, they can easily get overwhelmed. If they spend all day dealing with basic tech issues instead of focusing on bigger tasks, it functions like not having an IT department at all.
That’s why many businesses choose to outsource their IT support. Working with a managed service provider like Directive means you get professional IT help when you need it, without overloading your staff. Whether you have an IT department or not, outsourcing can save time, money, and headaches.
Want to learn more? Contact our consultants today at (607) 433-2200.
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