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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: How to Clear Your Browser Cache in Android OS

Anyone who wants to prioritize their privacy should be aware of the role the cache plays in such a thing. Your Google web browser—even on your smartphone—will store information about what you search so it can personalize your ads and recommendations, but if you would rather not have it do this all the time, you can clear your Android device’s Google search cache and set it up to auto-delete after a set amount of time has passed.

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Tip of the Week: Everything You Need to Know to Create a Windows Shortcut

Do you have a file or folder on your PC that you always seem to access, yet you have to dig through countless folders or files in your organizational hierarchy to find it? Windows makes it simple to add a new shortcut to your PC. Here’s how you can make a shortcut to a file, folder, or program on your Windows computer.

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6 Tips You Can Easily Apply to Your Email Marketing Efforts

Email marketing is a hugely useful effort when you’re trying to accomplish any of various business initiatives, and there are plenty of ways that you can make it even more useful. Let’s run through some of our favorite email marketing tips that aren’t challenging at all to implement if you’re committed to enhancing your efforts through this medium.

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For Records and Information Management Month, Consider Your Own Data Practices

Back in 1995, the Association of Records Managers and Administrators were in the midst of campaigning for the renewal of the Paperwork Reduction Act. As a part of their efforts, they created National Records and Information Management Day. Over the years since, it has expanded into a week, and then into an entire month, for businesses around the world to consider their record-keeping practices.

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How Secure are Mobile Apps from the App Store?

Smartphone applications are in high demand from both a consumer and a business perspective, so it stands to reason that these ecosystems are large in scope, encompassing millions of apps on both the Google Play and Apple App stores. Have you ever wondered how these companies ensure that the apps found on their stores are secure and legitimate?

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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Oneonta, New York 13820

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