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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Translating an Email within Gmail

How often do you receive emails from someone written in another language? We bet the answer is “not often,” but you never know when being able to translate an email might come in handy—especially if you ever do business overseas. Let’s go over the built-in translation functionality that comes with Gmail.

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Choosing the Right Website Platform

Virtually any type of business needs a website. Whether you are a local restaurant, a one-person CPA, or a busy manufacturer, your website is the proof that your business has a pulse. Like it or not, this will be one of the main conduits your prospective customers and clients will use to find you.

Even if your website is an afterthought, you should consider auditing it and refreshing it at least every couple years. That might not mean a full redesign from the ground up, but it definitely needs to reflect your business and provide your visitors with enough information to take the next steps.

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IT Costs are Rising on a Global Scale…Here’s Why

No matter how big your business is, you’ll always have technology expenses. It’s just a fact of the current workplace, and your profits will be inexorably tied to how well your IT works for you. Furthermore, the more IT costs rise, the more impact small and medium-sized businesses will feel from them. Today, we wanted to address this issue and how you can minimize the frustrations that stem from seemingly uncontrollable technology costs.

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Digital Data is Amazing, Part 1

Do you ever think about how incredible technology is? In a world where it’s easy to take advantage of technology and devices that were practically inconceivable just a few short decades ago, it’s really amazing to just look at how far we’ve come, and how something so small can fit so much information.

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ALERT: SFCU Members are Being Targeted by a Phishing Scam in Oneonta

Central NY residents who use Sidney Federal Credit Union have been seeing a rash of phishing scams that could put their information and their money at risk. Here’s what we know so far, and how to protect yourself from this targeted scam.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200