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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

“No More Ransom” is Leading the Fight Against Ransomware Abroad

Ransomware is one of the more dangerous threats out there today, and since it is so prominent and dangerous, it is a popular choice amongst hackers. To combat this threat, a community has formed around the cause, encouraging users to not pay the ransom by providing free malware removal tools for the most popular ransomware threats.

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How to Choose the Best Support Company For Your Business

If your business has five or more computers, or an expensive server, then you need access to a professional who can provide technical support. There is a huge difference between a local guy who can fix a computer and a professional who understands the intricacies of a business network—think of it like asking your pizza delivery guy to serve your entire extended family a Thanksgiving dinner.

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Tip of the Week: Save Your Documents as PDFs

It’s a great feeling, being able to download something, but also being able to download it as a PDF file. In cases where you want to save something as a PDF rather than its original image or web page file, you can do so relatively easily in order to make printing and other tasks easier. You can do all of this right from your web browser.

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A Router Password Repository Helps Keep Access Secure

What do you do if you have forgotten your wireless router’s password? You could restore the router back to its default settings, of course, but what if you have, like a dummy, never changed the router’s password in the first place? This Internet password repository could be your saving grace.

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Here Are Some of the Best Ways to Limit Vulnerabilities

No matter how well you protect your network, chances are you’ll suffer from some vulnerability or another. That said, you can take considerable measures toward protecting your business so you don’t have to worry so much about them. Let’s discuss how your efforts today can protect your business now and in the future.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

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(607) 433-2200