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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Network Monitoring Goes a Long Way Towards Protecting Your Network

Network security is remarkably important for businesses, whether they are small organizations or large enterprises, regardless of industry or number of clients served. Your company needs to take it seriously, which means that you need to actively monitor your network for signs of intrusion. Let’s take a look at what goes into network monitoring.

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Are Smart Speakers Spying on You?

Over the past couple of years, more and more people are using smart speakers to help them manage their day-to-day lives. Some people use them as their personal assistants, some just use them to help them remember things they would tend to forget otherwise, others just use them as extremely complex thermometers. Regardless what the use is, one question will always be near the surface about these devices: Are they secure? Let’s take a look at the many issues surrounding smart speaker security.

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Have You Bitten Off More Software Than You Can Chew?

While we certainly have a lot to say about the benefits of the right IT solutions, even we can acknowledge that there is a point of diminishing returns. So, how much technology is too much technology, specifically in terms of the software your team relies on? Let’s explore some of the warning signs.

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Microsoft is Sending Mixed Signals About Remote Work

Have your opinions of remote work changed at all over the past year and a half, or do you still want your employees to return to the office in full force? Many major companies, despite initially advocating for remote work, are sending mixed signals on the topic, including Microsoft. What can we learn from the experiences of these companies?

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Tip of the Week: Cleaning Your Headphones

A lot of people spend the modern workday with headphones on or earbuds in, listening to music as they work or communicating through a headset. That makes it inevitable that these devices will get dirty. Let’s go over how these devices can be safely cleaned to get rid of the grime that nobody wants to be wearing on their head.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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Oneonta, New York 13820

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