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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Vulnerability Leads to the Deletion of All Data on My Book NAS Devices

Nothing is more frustrating than going to log into your device and finding out that you either cannot access it or that files you thought were there have been wiped. Unfortunately, this is the situation that many users of a specific device have recently gone through. Thanks to an unpatched vulnerability, users of Western Digital’s My Book network-attached storage device are suffering from lost files and lost account access stemming from remote access.

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New Study Addresses the Challenges of Readjusting to the Office Environment

For the past year or so, most workers around the world were forced to work remotely in order to adhere to the strict social distancing guidelines imposed by governing bodies. Now that the time has come to return to the office, many workers are finding that their expectations are a bit different than they were previously, forcing business owners to respond.

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Smart Technology Is Changing Small Business

A lot has been made about 5G and the way that it is going to significantly alter what is possible, without much mention about the other technology that will fuel this complete digital transformation. We thought that we would talk a little bit about smart technology, how your business can use it to your advantage, and what this technology needs to do to be ready for the world to come. 

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How Managed IT Services Can Benefit Your Business’ Bottom Line

For many businesses, despite the incredible benefits that technology can provide, it is often a source of great stress. This is especially true for the small business owner, who often has much more restrictive parameters to work with, such as a limited budget, workforce, and even the workspace or office. How can organizations like yours stay competitive against companies that have so many more resources available to them? One answer, in terms of technology management, is managed services.

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Build Great Habits with These 3 Tips

As a business owner, we are sure that you have your fair share of day-to-day stressors. Oftentimes, these stressors can lead to the development of bad habits. When this happens, you might get the urge to correct the bad behavior and replace it with good, productive habits. That said, it’s easier said than done to build good habits, especially when you have so much else on your plate.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

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support@directive.com

(607) 433-2200