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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

4 Basic Technology Maintenance Practices for Small Businesses

If you are one of the many small businesses out there that does not have reliable technical support for the myriad of devices on your network, it might be difficult to imagine a world where your technology gets the maintenance it needs to thrive. Thankfully, you’re not alone. Here are some basic technology maintenance tips that anyone can implement, plus one at the end that we think small businesses, in particular, will benefit from!

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Software as a Service Solves the Software Licensing Issue for SMBs

All businesses require software of some sort, but utilizing software comes with its own fair share of frustrations. How do you manage all of the licenses? How do you even afford the often high capital expense that comes with equipping all of your users with the programs they need? Thankfully, the cloud comes to the rescue once again with what’s called Software as a Service.

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4 Best Practices for Implementing New Technology Solutions

When you are looking to implement new technology solutions for your business, the last thing you should do is skip the planning process. You need to carefully consider all of your options, your business’ specific needs, and the various benefits that can come from all of these options. Today we will discuss how your business can choose the best technology that suits your organization and its operations.

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New Study Finds That Paying Off Your Ransomware Attackers Has Some Severe Consequences

We know, we know; you’re probably sick of seeing ransomware in headlines, and so are we, but we cannot stress enough how important having an awareness of it is for any business owner. A new study has found that businesses infected by ransomware who choose to pay up experience a different type of fallout--one that is a major cause for concern and a stark reminder that there are no guarantees with ransomware. Ever.

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Agent Tesla Malware Is After Your Data (And Your Cryptocurrency)

It doesn’t matter if you are a small locally-owned business or a larger-scale enterprise. Network security is equally important, as all businesses by default collect valuable information for hackers. It makes sense to protect your valuable assets, and your data is one of them. A recent threat called Agent Tesla is just another example of phishing malware designed to steal data from businesses just like yours.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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