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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: 11 Ways to Instill Security Awareness in Your Team

While it really would be a nice thing to have, there is no magic bullet for your business’ cybersecurity—no single tool that allows you to avoid any and all issues. However, there is one way to help make most threats far less likely to be successful: building up your company’s internal security awareness amongst your employees and team members. Let’s go over eleven ways that you can help ensure your company is properly protected, simply by encouraging your employees to take a more active role in guarding it.

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How to Set Up Two-Factor Authentication for Your Google, Apple, and Microsoft Accounts

Two-factor authentication is commonplace in the office environment, but it’s not commonplace enough, if you ask us. Too many organizations pass on it, placing their security at risk for no good reason. While the methods might vary, the benefits of two-factor authentication are too good to ignore. We’ll walk you through how to set up two-factor authentication for three of the most common accounts in the business environment: Microsoft, Google, and Apple.

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Hackers Start Beef with JBS Ransomware Attack

Last weekend saw a significant cyberattack waged against the world’s largest meat processor and distributor, JBS S.A., that completely suspended the company’s operations in both North America and Australia… and as a result, has impacted the supply chains associated with the company. Let’s examine the situation to see what lessons we can take away from all this.

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Understanding the Relationship Between HIPAA and HITRUST

HIPAA—the Health Insurance Portability and Accountability Act—is a serious concern for all healthcare providers that operate within the United States, and for good reason! Since August 1996, HIPAA has mandated that these healthcare providers comply with various best practices. While HIPAA is relatively familiar to many people for assorted reasons, fewer know about HITRUST (the Health Information Trust Alliance) and how these acronyms ultimately cooperate with one another.

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A Solid Mobile Device Strategy Needs These 3 Components

It’s no surprise that mobile technology has infiltrated the workplace in more ways than one. Many businesses issue company-owned devices to their employees to get work done while out of the office, while others allow employees to bring their own devices, or use their own laptops and smartphones for fulfilling their day-to-day duties. That being said, it’s important to remember that mobile devices need to be managed in a very specific way to maintain security.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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