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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Building Trust in Business with a Consistent Approach

For a worker, one of the most maddening things that can happen at work is when there is a lack of consistency with the leadership. It can throw a figurative wrench into everything that you are trying to accomplish. Some examples of people not being consistent include:

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What You Need to Do If Your Business is Hacked

Few things are scarier for a modern business to consider than the idea that they will be hacked, regardless of that business’ size or industry. After all, hacking can, will, and does cause significant damage across basically all aspects of your organization. This is precisely why it is so important that—should a business be hacked—the proper steps are taken in response.

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3 Ways to Improve Communication In Your Small Business

When we say “improve communications” you probably are expecting an article about telephone systems or which video conferencing platform works the best. Normally, you’d be right, but today we decided to briefly go over four ways that you can foster better communications between management and their employees inside of your business.

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Getting Accessible Internet to the Disabled Isn’t So Easy

Accessibility to the Internet is a hot topic because, at this point, almost everyone should be afforded Internet access. The fact that some people don’t have access to the Internet puts them at a severe disadvantage. One group that has major problems with accessibility are disabled people. Let’s discuss what can be done about that.

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Patch Management and How It Can Save Your Business

Software runs our lives. It certainly runs your business. What if I told you that this essential cog in your business’ operations can also be the thing that is most susceptible to being exposed by outside attackers? It’s true, software can be the very door that hackers and scammers need to get into your network and run amok. Let’s take a look at the unsung service that is patch management and why it is so important. 

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

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support@directive.com

(607) 433-2200