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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Let’s Take a Look at the Data Breaches So Far in 2021

By now, everyone knows that businesses can be defined on how they approach cybersecurity. Unfortunately, even if your business makes a comprehensive effort to protect your network and data from data breaches, all it takes is one seemingly minor vulnerability to be exploited to make things really hard on your business. Let’s take a look at the major data breaches that have happened since the calendar turned to 2021. 

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An Entire Year Later, Remote Conferencing Still Makes Workers Nervous

For all its benefits, remote conferencing isn’t the easiest means of doing work for many people, as many have found out through experience. With businesses quite literally forced into this approach for some time now, employees are starting to feel the toll. Let’s discuss some of the impacts that long-term remote conferencing has had, and what can be done to minimize them.

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The FCC is Taking Measures to Assist with Internet Connectivity

Whether you’re referring to an individual’s personal needs or their work-related responsibilities, the Internet has become an essential component to most processes. Unfortunately, financial limitations often make sufficient connectivity unattainable for many. This is why the Federal Communications Commission stepped in last month to provide some assistance.

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Do Google’s New Policies on User Data Privacy Indicate Larger Changes?

Just in case you haven’t been paying attention, online privacy has been highlighted significantly in recent years—in no small part due to the sale of our profiles by the tech giants that provide today’s most (in)famous websites… including and especially Google. Having said this, it is also important to acknowledge that some of Google’s recent policy changes could suggest that this may change at some point.

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Tip of the Week: Is Chrome Slowing Down Your Computer?

Are you having issues with your computer slowing down, yet you cannot solve the problem despite all of your trouble-shooting? Before you throw your PC out the window and purchase a new one, there may be an unexpected culprit causing your computer to be sluggish: your Chrome browser. Here’s how you can tell if Chrome is the cause of your computer woes and what you can do to manage it better.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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