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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Three Ransomware Tips for Area Businesses for 2021

For 2020, the word in technology was ransomware, and while many businesses were caught off-guard, there are no longer any excuses to not take cybersecurity seriously. Here are three ransomware and cybersecurity lessons businesses should learn before it’s too late.

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Some IT Changes Can Be Problematic for Your Business

The realities of the past year have made some businesses look to adjust their operational strategies. Many businesses that are, look to technology deployments as a way to make these adjustments. If the deployments don’t go as planned, however, it can have a major impact on business operations.

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Working with Images on the Web, Part 1 - Image File Formats

Whether you are sharing them online, emailing them to a colleague, or putting them on your own website, it’s important to understand a few basics when it comes to image files and sizes. This guide will hopefully save you a lot of hassle when trying to email large images, update your website, and use social media, whether it be for your own personal use or for your business.

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How You Can Use Workflow Automation to Make the Office Better

While a lot of the focus on any business’ use of technology may be on its front-facing solutions, there’s a lot to be said about the technology solutions that power these businesses behind the scenes. Let’s consider a few ways that businesses are benefiting from automating some of these background processes.

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Significant IT Challenges for 2021

2020 was… well, 2020… so it really isn’t any surprise that those businesses that made it to 2021 aren’t quite out of the woods yet. The many difficulties and challenges that 2020 brought will carry over into this year, many of them pertaining to information technology and how businesses utilize it. Let’s take a few moments to anticipate how these IT challenges will manifest this year.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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Oneonta, New York 13820

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support@directive.com

(607) 433-2200