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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Getting More Mileage Out of PDFs

PDFs--Portable Document Format files--are a common enough thing to see. However, many people may not realize the extent of what can be done with them… like editing them. For our tip this week, we’ll go over a few of the ways you can create and edit a PDF file.

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What You Need to Know to Manage a Remote Workforce

There are many reasons that your team may want (or need) to work from home, and there are many reasons to allow them to do so. A 2019 survey by OwlLabs indicated that 71 percent of remote workers are happy with their job (as compared to 55 percent of on-site workers); remote workers responded that they are 13   percent more likely than onsite workers to stay in their current job for five more years than onsite workers will; and when respondents claimed to be working longer than 40 hours per week, onsite workers were doing so out of necessity, while remote workers did so out of desire and enjoyment.

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Social Engineering Lessons from an Oneonta Grandmother

Cybercriminals use nasty tricks to gain the confidence of their victims. They often use trust to fool users into providing their passwords or downloading malicious software. We’ve recently seen this happen with local Otsego county residents. First, let’s take a look at what social engineering is.

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The Employee’s Guide to Working Remotely

It’s not uncommon where a situation arises and you will find yourself working from home. To make this work, it is important that you keep a few additional issues in mind so that you can make the most of it. We have put together a few simple best practices that you should keep in mind as you operate remotely.

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It’s Time to Get a VPN

A virtual private network (also known as a VPN) is something that more and more businesses are using, especially now while most of the workforce is now working from home. As a means of encrypting data while it is in transit, the use of a VPN enables you to transmit assorted types of data more safely. Of course, not all VPNs are the same, and so you need to be careful to select the right solution for your needs.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

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support@directive.com

(607) 433-2200