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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Benefits (and Risks) of Hybrid Work

If one fact has been proven true, it’s that remote and hybrid work are not temporary trends; they are future operating models that help businesses achieve greater flexibility and talent retention. Of particular interest is hybrid work, an approach that mixes the demands of in-office work with the benefits and flexibility of remote work. If you want to build hybrid work into your operational infrastructure, there can be no denying that your IT infrastructure has to be locked in—particularly if you want to stay productive, secure, and competitive.

Let’s review the benefits and risks of hybrid work as an operational model for your business.

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5 Tips to Optimize Your Workspace

You’re on your second coffee, but the gears just aren’t grinding. You know the feeling. Sometimes, it isn’t that you lack motivation, it’s that where you are working isn’t conducive to productivity. A well-optimized workspace, not just in your physical setup, but in your digital organization, can improve productivity and efficiency of tasks immediately.

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Technology Gives You Near-Ubiquitous Access to Employees. Here’s Why You Shouldn’t Use It

Have you ever gotten a message that just makes your heart sink in your chest? Like, your dread piques the moment you see it? Chances are pretty good that your team members feel that way whenever you send them a particular message, particularly during certain times. Let’s consider why this may be the case, and how you can better manage your communications to more effectively communicate with your team.

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Hybrid Work Practices are Altering How Office Space is Used

Many businesses, seeking to balance the positives brought by remote work to the value that in-person, face-to-face operations have to offer, have leaned into hybrid work practices. This has led to many reconsidering how their office space is set up. Let’s dive into how these considerations are now shaping the workplace.

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Unified Communications Help in the Office and in the Field

Wherever a business’ team happens to be working, maintaining communications is a huge priority. This is not only for the sake of operations, but also for the sake of your company culture. Let’s explore how this can be accomplished through a strategy known as unified communications.

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Socialization is Even More Crucial While Working Remotely

With remote work becoming the norm for many businesses in their efforts to maintain operations in recent months, this potentially company-saving adoption has not been without its drawbacks. Most notably, the mental health of many employees has been impacted as teams have been working together while keeping apart, in large part because the quick conversations that happen throughout the workday have largely been eliminated.

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It’s Time You Gave VoIP Another Look

As we continue to adapt to a post-coronavirus world, one of the biggest issues facing businesses is their ability to communicate with their customers and team. As social distancing has reduced face-to-face interactions, many businesses are turning to digital solutions like VoIP to communicate effectively.  

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What You Need to Do to Prevent Remote Shadow IT

Shadow IT is no laughing matter, despite its overly theatrical name, as it describes the rogue technology and software being used in your business without being cleared or vetted. While it has always been a problem with in-house operations, the widespread adoption of remote work has made it even more dangerous.

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Your Business Needs a Well-Structured Mobile Device Policy

Smartphones are basically the most popular piece of technology ever. They can be used for much of the computing that people deem necessary. It’s no surprise that since they pay over $1,000 for these devices that your employees are going to take them everywhere, including your office. There was a time when employers were horrified by this fact, but today smartphones can just as easily be used for work as they are for distraction. 

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Remote Work Has Been Around for Longer than You’d Think

A lot of people aren’t aware that working from home is not a recent innovation. It can arguably be traced back over a million and a half years, when our ancestors would work relatively close to their dwelling places. Throughout our history, work has shifted away and back again to the remote methodology. Let’s look back through the years to see the progression of how people worked, based on the technology that was available.

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How to Reposition Yourself for Remote Productivity (Literally!)

As current events have made congregating in an office irresponsible and hazardous, many companies are sustaining their operations by enabling remote work. While we normally focus on how you should properly take care of your technology, we wanted to shift our focus momentarily to the people using this technology, and how they can do so more safely.

To do so, we have to consider ergonomics.

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What You Need to Consider to Securely Permit Remote Work

At any given time, a business needs to consider its security, but this need only exacerbates when its employees are working remotely. With the coronavirus pandemic still in play, the likelihood is that your employees are in this situation has risen dramatically. In order to maintain  your organizational security, you need to consider the many factors that a remote workforce can introduce.

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Working from Home Isn’t Without Significant Cybersecurity Risks

The COVID-19 pandemic has greatly disrupted daily life, restricting people to their homes and preventing them from going into the office to work. In response, many companies are hurriedly changing over to a remote-capable workforce and having their employees work from home. This strategy can be highly effective, but if a company and its team isn’t careful, it can also be risky.

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The Employee’s Guide to Working Remotely

It’s not uncommon where a situation arises and you will find yourself working from home. To make this work, it is important that you keep a few additional issues in mind so that you can make the most of it. We have put together a few simple best practices that you should keep in mind as you operate remotely.

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What You Need to Know to Manage a Remote Workforce

There are many reasons that your team may want (or need) to work from home, and there are many reasons to allow them to do so. A 2019 survey by OwlLabs indicated that 71 percent of remote workers are happy with their job (as compared to 55 percent of on-site workers); remote workers responded that they are 13   percent more likely than onsite workers to stay in their current job for five more years than onsite workers will; and when respondents claimed to be working longer than 40 hours per week, onsite workers were doing so out of necessity, while remote workers did so out of desire and enjoyment.

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Why File Sync and Share is So Important for Businesses to Have

As the coronavirus outbreak creates global health concerns, we wanted to address how it could impact businesses that lack the preparations needed to account for such an event. More specifically, we wanted to discuss why events like these add even more reasons that a file share and sync solution is an invaluable addition to your IT resources.

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Is Offering Remote Work a Benefit for Your Business?

Technology has become so commonplace in the office environment that work can be done from just about anywhere on any device. This has led to many organizations implementing a remote workforce--at least some of the time. There are actually several benefits to remote work, even for the employer, surprisingly enough.

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The Top Two Tablets On the Market Today

touchscreen tablet

Over the past couple years we've seen a huge shift in the reliability and functionality of the tablet PC. What was once was a struggling market of just a few overpriced, bulky, devices that were neither practical nor stylish has become the next big consumer product. Tablets have been making it into the business world, supplementing smartphones as a new addition to mobile arsenals. We're going to highlight the best two tablets on the market that you can buy right now.

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Tablet Cage Match: Nexus vs. Kindle

Nexus and Kindle tabletsWhen making a tablet purchase for your business, there are many factors to take into account, such as portability, battery life, screen resolution and more. However, the most important factors are whether or not the device will actually help you get more done. Here are the Nexus 7 and Kindle Fire tablets side-by-side for your comparison.

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Smartphone for Business Buying Cheat Sheet

multiple smartphonesThe consumer electronics market is inundated with countless mobile devices with flashy interfaces, sleek profiles, and names that are more ridiculous than most car makes. Understandably, it's hard to keep up and when picking out a smartphone for yourself or your business, the demos at the store don't give you much of an insight.  Here's an extensive cheat sheet on what to look for when making a new smartphone purchase.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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