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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Five Reasons Managed Services Even Work Well for Small Businesses

Consider something for a moment: aside from their size and the resources at their disposal, what makes a small to medium-sized business so different from a large, enterprise-sized one? If you really consider it, there isn’t all that much. This is why many SMBs have turned to managed services… to receive IT support comparable to what the large businesses get.

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How to Test Your Disaster Recovery Preparedness

“By failing to prepare, you are preparing to fail.”

This quote is frequently attributed to Benjamin Franklin, and while it may not have actually been said by the Founding Father, it still teaches a valuable lesson - especially where disaster recovery is concerned. In other words, you need to make sure you have a working disaster recovery strategy - working being the key point.

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CPT: Satisfy Your Pineapple Craving

Do you like pineapples as much as we do? Let us drop a bit of knowledge on you about this tropical fruit.

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Secure Businesses Go Beyond the Firewall

Some terms are thrown around like everyone knows what they are. This is especially the case with IT and technology solutions. Perhaps it’s a result of them being around for quite some time in professional environments, but it doesn’t help those who are unfamiliar with the technology. One term that we should all understand is “firewall,” as it’s omnipresent in the business sector, but it’s far from the only security solution you’ll need to guarantee safety.

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Tip of the Week: Easy to Remember Windows 10 Tips

Windows 10 calls on the success (and failures) of previous versions of the operating system to deliver a truly dynamic solution to users. To get the most out of your Windows 10 workstation, we recommend following these five tips. They are simpler than you might think, and you can get unprecedented value out of them.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

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support@directive.com

(607) 433-2200